Guest User
September 17, 2024
Room was dirty, dated and small. Beds are like sleeping on concrete. Sheets were soiled when we checked in, we were given new sheets to change the beds ourselves. Food was terrible, repetitive and seriously lacking in lean protein sources, unless you like lambs neck or pork hock!! Only edible protein source 'the cooked chicken breasts' from the snack bar was discontinued on day two of our holiday. Not sure why, given that this hotel remains open all year round apart from January? My whole family got food poisoning and are still not fully recovered. Check out is 10am, every other hotel I've stayed in 11am. Cleaning staff were at our door day of checkout at 9.30am wanting to clean the room. Animation team and activities for chikdren were great. Pool area was great too, although pool was very cold!