Apartments Lloret Sun

It was very secure for female travellors..

Hotel and Stuff are disgusting!!! Being on Facetime with my daughter whilst checking in and hearing first hand how the male receptionist was SHOUTING at her when she asked if the deposit was refundable, he would never speak to a man this way but felt it acceptable to intimidate two 19 yr old girls. And now its check out time and guess what...... Refund isnt working, they are now told he will try and do it in a couple of days!!!! Wowcher were called on checkin as the £100 deposit was. never agreed between Wowcher and hotel and guess what,,,,,,, male receptionist (Jose) refused to speak with them on the phone. All in all this hotel is a definate STAY AWAY FROM. The safe in the room had no lock mechinisium therefore couldnt use. the room was 'freezing' because the balcony doors had a large gap causing the outside air to come through. The room had a squashed flat spider on the kitchen area wall that appeared to be there for sometime and the room itself was more like a hostel. We had no expectations as this was a last minute cheap little get a way using WOWCHER, however this is the extreme! It wouldnt have been so bad if the staff were helpful but he did everything in his power to shout, be rude and intimidate two 19 year olds.