The Hand Hotel

Great location near all attractions. Super small room, don’t try to fit 2 people into this room or bed. Great buffet breakfast with ‘full Welsh breakfast’.

Very impressed with the hotel very comfortable bed and a great breakfast! But the shower was very hit and miss luckily I managed the bath!! Will definitely stay again but probably in a lower floor as no lift. Lovely food in the bar in evenings!

Stayed one night last night never again paid £120 to find 2 single beds in a dingy smelly room,number 22 .the mattress on one of the beds was disgusting absolutely no comfort what so ever.the room was scruffy & unkempt,carpet was old and dirty & a chor was covered in stains.nobody in reception to complain to this morning. We won’t be going back.spoiled my wife’s 60th birthday Glenn

A lovely friendly hotel. Shabby in parts but chic. Comfy beds and a lovely generous breakfast. The price is reasonable for the area and the location is perfect for steam enthusiasts. A beautiful view of the river dee along with easy access to the main town. Lively music and a good bar at the weekends. A most interesting history along with some architectal designs tells the story.

Booked here for Sunday lunch for my daughters birthday, I contacted in advance as my grandaughter (5) is gluten-free. They went above and beyond getting in exactly what she wanted to eat and making it for her with gluten free gravy. She ate every bit so thank you so much, going out for meals can be really challenging but this was ice and easy and she really enjoyed it.

The hotel is in the heart of Llangollen. Easy reach to shops, cafes, pubs, railway station and of course the river Dee. The hotel has a large car park for patrons. We were greeted at reception by a pleasant man and given our keys. He explained the times of breakfast and evening dinner. Our room was basic but clean, we had a front view of the hotel. The breakfast was lovely, great choice to meet the needs of everyone. We ventured to the rear of the hotel and sat out on beautiful tables with parasols overv looking the Dee and served with our drinks. There seems to be a staff shortage as staff were all mulit-tasking but were in good spirit. Will definitely return to this hotel.

Stayed here for the third time recently, as it's where my friends like to stay for the places nearby (which are stunning, it is a great location). Sadly I wouldn't stay again. My review focuses on the room and corridors, which are SO in need of a bit of TLC, paint, new carpets, etc. It has lost any charm and is now just shabby having been untouched for probably 40 years. I was very disappointed with the room (perhaps it's one due for refurb?) and the standards in the room I had. The room was very shabby, and was not even averagely clean/acceptable. It was warm when I stayed, but you can't open the casement window more than 4 cm, as it's locked at that, and the top window was painted shut, so you can't get any air into the room and it was SO hot overnight. No fan in the room and no air con anywhere in the hotel. The bath was awful (see pic), and the bath mat looked so old and stained. Lots of chipped paint in the room, chips out of the wallpaper, grubby furniture, and the lamps over the bed had different bulbs in, so one was very dim and one was like a search light. But my main complaint and issue was the duvet - I took the cover off as I was hot, and it was so badly stained, back to front, with what looked like a large blood or urine stains. Absolutely awful. It was replaced, but the second one was also covered in stains - so I slept under the cover with a towel on top. There is just no excuse for the lack of hygiene. The milk in the little cartons by the kettle was off (it came out in big lumps). The second day of my stay, the room was left unmade, with the towels just put on the bed, and the throw from the bed thrown onto the chair. The mugs had been rinsed out in the bathroom sink, but then the sink hadn't been cleaned so was left with coffee stains. Very disappointing. To be fair in this review, the public areas are good, the parts that you can see if you wander in. Like the bar, restaurant, patio outside - all great, well kept, tidy and clean. The food was also very good - no complaints there. We had good breakfasts (they will do gluten free sausages if asked), and dinner twice was also very good. The hotel is very old, and hasn't been refurbed in probably 40 years, and it is in definite need of that - bring the rooms up to date, including bathrooms. It's in a great location, and could be so much better. The rooms are just not good for the price you pay - you at least expect them to be clean and well kept. Mine wasn't, and maybe being on the top floor, with a LOT of stairs up (no lift), it was one of the less used ones. That's me being kind. I would never stay again. Already looking for better accommodation for our visit next year.

Stayed at the Hand Hotel for one night, and was made to feel welcome by Denise as soon as we entered the reception. Fantastic location and close to all amenities, and also has a free car park. Rooms were comfortable and clean. Good choice of lovely cooked breakfast, cereals, fruit, yogurt, toasts etc in the morning. We were hoping to sit outside in the beer garden for a few drinks, but unable due to the drizzle! Hopefully we will be back next year! Thank you for a lovely stay.