Guest User
November 5, 2021
A lovely quiet setting in mid Wales but sadly very over priced. Room- adequate but nothing special especially as we were paying for a suite. No mention prior to arrival that housekeeping was minimal. Perhaps it would have been better for the owner to have cancelled the booking as we felt uncomfortable being the only guests in a 17 room b&b. We understand COVID being in our late 60's but not the lack of service or attention to detail. Breakfast was good each morning but no offer of more tea or toast, the owner just disappered. Heating is controlled centrally so at times we were freezing despite having raised the issue. On leaving the owner admitted he should have given us prior warning, but by now too late. I think a good gesture would have been to offer some refund but alas this didn't happen. Would we stay again or recommend, sadly unless the 'hotel' and owners up their game, then a big NO. 4* hotels that we have stayed in change less and offer a better overall experience. We choose because of previous reviews and location.