HENTIQUE RESORT TIANMU LAKE Reviews

Response from Property: Thank you so much for sharing your experience with us, and we are glad that you were satisfied with most of the hotel's offerings and facilities, especially the breakfast, rooms and lake views. We apologize for the long wait time for dinner. We have revamped our operational processes with an aim to shorten service waiting times and ensure that all our guests can enjoy our delicacies instantly. For dinner meals, our team of chefs has received your feedback and encouraged them to prepare and present food in a more efficient manner. Our goal is to allow every guest to experience seamless service and the highest quality meals. We look forward to the opportunity to welcome you again to show our achievements in this improvement. Thank you very much for your patience and understanding.

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Hantian Resort Hotel! Hantian has always been committed to creating a more comfortable living environment for guests, hoping to bring them a better stay experience. Your encouragement is a recognition and support of our service, and we will continue to do our best in all aspects. Looking forward to your next visit! Hantian Resort Hotel Lobby Manager

Response from Property: Dear guests: Hello!Thank you for choosing to stay at Hantian Resort Hotel and telling us about your stay experience.Seeing your affirmation and evaluation of Hantian makes every one of us at Hantian deeply inspired.We will definitely continue to work hard to continuously create new heights of service quality.Looking forward to seeing you next time in Hantian!Hantian Resort Hotel Lobby Manager！

Response from Property: Dear guests, thank you for your positive feedback and constructive suggestions. We are so pleased that you appreciate the room's comfort and spring water, and the breakfast options are plentiful. We apologize for the vegetarian issue and will consider adding more vegetarian dishes for vegetarians to choose from. As for the cost of the spring , it is indeed an additional charge, and we will clearly mark it to avoid misunderstanding. We are indeed proud of the hotel venue and look forward to your next visit. We will work on improving it to provide a more comprehensive experience. Looking forward to your visit again! Hantian Hotel Assistant Manager

Response from Property: Dear guests: Hello!Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service.We very much welcome you to choose our hotel again whether you are on a business trip or traveling!Sincerely look forward to your visit again!Hantian Resort Lobby Manager

Response from Property: Dear guests, we are glad that you have had a pleasant stay at Hantian resort. The resort is situated on the bank of Tianmu Lake with beautiful scenery and elegant environment, covering an area of 2.41 square kilometers, including 21 areas such as Hantian Hotel, Yangxingu Hotel, Lyghu Bay Hotel, Spa Club, yacht, Genting Viewing platform, mid-levels hot spring, etc. , enjoy 2 kilometers of shoreline, guests can enjoy leisure time here. We hope to do our best to provide you with meticulous and considerate service. Thank you again for sharing your experience with us, and we sincerely look forward to your next stay.

Response from Property: Thank you for choosing the Hentique Resorts Hotel . We are delighted that you enjoyed your stay with us. We look forward to welcoming you back when your travels next bring you to Ti Mu Lake.

Response from Property: Dear guests: Hello! Thank you for your 5 points! Hantian met you unexpectedly in a beautiful time. Thank you for this fate. We will cherish it and look forward to meeting you next time! Wish: Good luck! Hantian Resort Lobby Manager

Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay at Hantian Resort Hotel! Hantian has been committed to creating a more comfortable living environment for guests, hoping to bring a better experience to guests. Your encouragement is the affirmation and support for our services, and we will continue to do a good job in various tasks. welcome next time! Hantian Resort Hotel Lobby Manager

Response from Property: Dear guests: Hello! Thank you very much for your valuable comments to Hantian. The hotel advocates "attentive service". We are looking for opportunities to provide you with service and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your coming again. Hantian Resort Lobby Manager

Response from Property: Dear Guest，thank you for staying with us, we are delighted to know that you have had an enjoyable stay. We sincerely look forward to welcoming you back to the Hentique Resorts Hotel in the near future.

Response from Property: DISTINGUISHED GUESTS: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our Management Team has been instilling in our staff the targeted and personalized service for our guests to make them feel truly at home. We will continue to sum up our experience, have been working hard, looking forward to your return home again! Hantian resort, lobby manager

Response from Property: thank you for your recognition we are glad to serve you to leave a good memory. Since the opening of hantian, we have never been lax in the requirements of service details and standards, and continue to summarize and innovate, and adhere to the transformation and renewal of equipment and facilities, make every effort to let more choice hantian guests can come, satisfaction. Look forward to your visit again! Hantian Resort Hotel, lobby manager

Response from Property: Dear guest, hello! Thank you very much for staying at Hentique Resort and sharing your stay experience with us. At the same time, it is a pity that it did not bring you a complete five-point check-in experience. There are restaurants with different tastes for you to choose from in the resort. Currently, the Chinese restaurant in the hotel is being upgraded , sorry for the inconvenience caused to you. We look forward to your next stay and to see our improvement. All the staff of the hotel strive to provide the most comfortable and considerate experience for every guest with the most sincere service. We look forward to seeing you again and wish you a happy life.Hentique Resort lobby manager.