Premier Inn Livingston (M8, Jct3)

We were part of a small group of people who were staying for a friend’s wedding - including the Best Man and the photographer. People from the group travelled from England and Ireland as well as local friends staying - including the Groom for the night before his wedding. The hotel rooms were comfy and convenient and the restaurant and bar were also great for meeting up at and having good times with our. friends. The staff were all so helpful particularly Kerrie who was knowledgable and really cared about her work. She helped the Best Man so much and sorted our shareholder breakfasts so it was easy.

Had a great time staying the night before my wedding. The staff were helpful and friendly. Had a good night in the bar. The breakfast was great and set me up for my big day. The woman working reception gave me a small gift as I was leaving to get married.

One of the better Premier Inn I've stayed at! Simple and easy check in/out. They attached beefeater was again one of the better ones we've used. A few hidded cobwebs but no complaints over cleaning standard. Would definitely use again.

Nice Staff, Good Parking, Good Room but no Air Con. I had som expensive items left in my room over the 3 nights I stayed, and these were not messed around with. But then again, they did inform me that nobody will come into my room, unless I requested so.

Check in was very easy, straightforward and quick. Staff very friendly and couldn’t do enough for you. Room on second floor. Clean, tidy and comfortable bed. Room was nice, roomy and airy. Had meals next door in beefeater to which I’ll do a separate review. Plenty car parking available and free of charge.

It may have been good back in the day but today is not that day. The parking lot and entrance are littered with trash and there was an overflowing trash can by the front door. A large bag of ice melt lies on the ground forgotten on the other side. If you are disabled or have your hands full of luggage or children you will struggles as none of the many doors are automated. Check in was fairly quick. I did not appreciate providing a copy of my passport when I already booked and paid in full. The receptionist was nice and seemed to be working with a trainee. There were not many staff seen. The room was a huge disappointment. It was run down and just not nice. There are no amenities at all. They obviously consider soap a luxury so they don’t give you any. You can use wall mounted combination shower gel and shampoo. I’d be careful what you eat and drink because using hand toilet is quite unpleasant. They can barely spare you some toilet tissue. Not only do you not get soft paper, it’s not even a roll rather it’s a dispenser that is wall mounted and dispenses a single sheet of rough single ply paper. The hotel common areas are not Clean and have a musty smell. The restaurant was not good either. It used to be my favorite place to grab a steak. The table was sticky at lunch. The menu changed and not for the good. Gone are the nice meals replaced with what appear to be cheap microwaved pre made food. Breakfast is no longer a full buffet. It’s a continental buffet with the ability to order some cooked items. It was ok but not as what we expected. The hotel was more like a homeless shelter than a hotel.