Hotel Lanz

We just came to visit some friends and tried to have a dinner in one evening. It seems that the manager has some atitude problems and the term of hospitality industry is not something which she knows or understands. So if you wish to fell like in the army and that you have paid for nothing go ahead and book Lanz Hotel.

The hotel was clean but in need of updating, The room was a reasonable size for 2 and warm but dated and the bedding could certainly benefit from an upgrade. Not sure what the walls are made of but the noise from the corridor and adjoining rooms could be heard clearly, including toilet flushing throughout the night. The food was ok consisting of a salad buffet and a choice of 3 starters and 3 mains selected the previous night. The salad was very good but if you arrived 20mins after the restaurant opens there is often not a lot left and didn’t seem too be topped up. all drinks including tap water was chargeable. Breakfast is a continental style with some warm options, but limited to one hot drink any additional ones needed to be paid for including hot water. The ski room was small and full when we visited, if you visited at busy times you had to wait for people to move in order to get your things and only 2 chairs to use to put your boots on. We had an early departure only to find that the lift was disabled and we had to carry our big bags down 3 flights of stairs to exit out the back ski Entrance. The bus stop for the ski busses is right outside on the road, 2 of the free busses stop here for the slopes but at busy times there is no guarantee you will get on them and have to wait for the next one.