Lock and Key Boutique Hotel - Duke Street
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1 night
1 room, 2 adults, 0 children
All properties in Liverpool
Lock and Key Boutique Hotel - Duke Street
Opened in 2024
15-17 Duke St, Liverpool, Merseyside, United Kingdom
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Amenities
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
Wake-up call
Wi-Fi in public areasFree
VIP check-in service
All amenities
Property Description
With a stay at Lock & Key Hotel, you'll be centrally located in Liverpool, steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock. This hotel is 0.5 mi (0.7 km) from Cavern Club and 0.6 mi (0.9 km) from The Beatles Story Museum.
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 89 reviews
Surroundings
Airport: Liverpool John Lennon Airport
(13.1 km)
Airport: Hawarden Airport
(58.4 km)
Train: Liverpool Central Station
(500m)
Train: Liverpool James Street Station
(760m)
Landmarks: Kazimier Garden
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

24
Standard Double/Twin Room
1 King bed or 2 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
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11
Cozy Double Room
1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Check Availability

33
Spacious Double/Twin
1 King bed or 2 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Check Availability
Guest Reviews
9.0/10
Great
89 reviews

- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Liverpool

Guest User
July 6, 2025

Literally the kindest, most helpful service of our entire UK trip so far. While Northerners are always lovely, the Staff at Lock and Key was beyond. Great location, too!

Guest User
July 6, 2025

perfect hotel for our recent visit to Liverpool myself and my mum. from the outside the hotel doesn't look much but when you walk through the door wow. spacious, gorgeous decor amazing staff could not have picked better. so close to town centre but still so quiet at night.

Guest User
July 2, 2025

Friend booked hotel for a birthday treat when we were going to see Diana Ross in Liverpool. Staff were the friendliest and most helpful I’ve ever met. We were able to move rooms as it was an extremely hot weekend, to a cooler one and provided a fan. Bed was huge and really comfortable. Shower was hot, room was spotlessly clean. Would recommend and hope to return.

Guest User
June 28, 2025

Beautiful rooms. Very spacious. Would definitely recommend. Man on reception was so helpful and explained the local sight seeing attractions without us asking. Really nice stay.

Guest User
June 13, 2025

Good location. Friendly and helpful staff. However.. The room was tired and run down. Far too hot, had a fan but was very loud. Had to sleep with the windows open, very noisy outside from the early hours. Poor room facilities, no dressing table or vanity mirror, seats not fit for purpose (unsteady when sat on , and dirty). Table provided, broke twice! Tea and coffee facilities were poor and lacked choice. No phone to call reception. Uncomfortable bed, 2 singles pushed together, huge gap in between. Entrance to the bathroom was unsafe, over hanging tile on the floor.

Guest User
June 10, 2025

While we expected to pay more for a city centre boutique hotel in the night Bruce Springsteen was in town - we didn’t expect to feel as done out of £250 as we were! When we came to check in at 3pm our room wasn’t anywhere near being ready (apparently the maid was only just making the bed) and the person who went to check didn’t have a clue when it would be finished. I mentioned that we were expecting to be able to check in at 3pm as we had plans - the flash of attitude from the receptionist was unimpressive! We were allocated a different room - then we got to the room - the TV already had cracks on it and the bathroom is suffering from water damage as there is nothing to stop the water from the shower leaking everywhere! There was also mold at the bottom of the shower which could have done with a deep clean to remove! Decidedly unimpressed!

Guest User
May 29, 2025

We booked online for myself and my 13 year old son we specifically asked for 2 single beds and upon arrival was told they only had a double room with one bed this wasn't good my son is a big lad they also stated this has happened before with two grown men ???? So they havnt resolved the problem the room was fine but the next problem was it just kept filling with flys my son had autism and wouldn't rest until I had got rid of them all night sorry but this is not acceptable 2 stars to top it off I've come outside and got a parking ticket nowhere to park and though I was in a safe bay Turns out it's only for taxis scam

Guest User
May 17, 2025

We've just had a super couple of days in Liverpool. The Lock and Key is literally 10 mins walk from everywhere- the staff here are really friendly and helpful, we had room upgrade (thank you!) Big and spacious, 2 very welcome fans in the room as we were lucky with great weather. Lots of hot water for showers. I slept great with my earplugs in (I take them everywhere!) There are loads of shops, restaurants and bars around, all reasonably priced unlike some other big cities with their inflated prices. We felt we were abroad, lots of the cafes with outside seating. The Catholic cathedral is worth a visit, pretty spectacular! We didn't feel we had enough time to explore all this city has to offer and are already looking forward to coming back

Guest User
May 7, 2025

Really lovely hotel, perfect location in Liverpool with parking just round the corner (pre-book, as we didn't and it was more expensive!). Very quirky in the room, basic bathroom, bed was very comfy! Only had one issue and it was that the radiators were on full and could only be turned off by someone coming into the room and doing something to them with a spanner, bless the receptionist coming up to our room and doing it twice and with no luck then brought us a fan all the way upstairs so I didn't melt during the night! She was lovely. Definitely recommend if you want to be in central Liverpool!
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Wake-up call
Wi-Fi in public areas
Free

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Additional charge
Front Desk Services
24-hour front desk
Wake-up call
VIP check-in service
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Room service
Bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Public Areas
No smoking in public areas
Smoking area
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 05:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,848.31) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 14
With a stay at Lock & Key Hotel, you'll be centrally located in Liverpool, steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock. This hotel is 0.5 mi (0.7 km) from Cavern Club and 0.6 mi (0.9 km) from The Beatles Story Museum.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Lock and Key Boutique Hotel - Duke Street?
The cancellation policy for Lock and Key Boutique Hotel - Duke Street varies depending on the type of room and booking conditions.What is the cancellation policy for Lock and Key Boutique Hotel - Duke Street?
What are the check-in and check-out times at Lock and Key Boutique Hotel - Duke Street?
Standard check-in time at Lock and Key Boutique Hotel - Duke Street is 15:00-23:00 and check-out time is 11:00.What are the check-in and check-out times at Lock and Key Boutique Hotel - Duke Street?
Can I bring my pet inside the Lock and Key Boutique Hotel - Duke Street?
As much as we love pets, unfortunately, we are unable to accommodate them in Lock and Key Boutique Hotel - Duke Street.Can I bring my pet inside the Lock and Key Boutique Hotel - Duke Street?
How far is the Lock and Key Boutique Hotel - Duke Street from the closest airport?
The closest airport is Liverpool John Lennon Airport, and it is about 28 mins from hotel by car (13.1 km).How far is the Lock and Key Boutique Hotel - Duke Street from the closest airport?
About This Property
Nearest Airport | Liverpool John Lennon Airport |
---|---|
Distance to Airport | 13.05KM |
Nearest Train Station | Liverpool Central Station |
Distance to Train Station | 0.5KM |
Average Price From | PHP9980 |
Hotel Star Rating | 4 |