Concert Square Apartments by Happy Days

Potential to be a really lovely apartment, but very tired, in dire need of TLC. Door handle fell off, kitchen tap broken, damaged cupboards, worktops and flooring. A great location if you're there for nightlife, not so much for a quiet couples weekend. Bring earplugs!

Great location for where all the pubs and clubs are. But if you're wanting to get to sleep, the music from outside can go on till 4am. Nice and big and spacious, sheets and towels clean. No lift if you are bad on your feet. Hair dyer. Iron and board. Washing machine. Windows dont open. We got woke up at 5.20 am with the fire alarm going off. Took the guy in charge and fire service 45 minutes to get to us. While everyone was in their pjs outside and cold. There is no information anywhere regarding fire root or where to go . Fire doors locked with a code button ( which we didn't know it) could do with a good clean in the hall ways.

The apartment itself was big with washing machine, iron etc and everything we used seemed to be clean and the tv had Netflix. However it was very warm the weekend we were there and the apartment was stifling. The previous weekend was even hotter and would have been unbearable I think. The aircon units/fans were not working so need replacing. The key codes have to be collected from a boutique hotel in the main shopping area but it’s not a long walk to the apartments and easy to find. You use a code to get in the building, then a code to open a secure box to access a key, open the door then lock the key away until next time you use it. Saturday night the noise lasted literally until sunrise, Sunday night wasn’t so bad, but it wasn’t a Bank Holiday! 😁 Others have said that their deposits were a long time in being returned but we checked out Monday and mine has been returned today ( Friday). If you are with a hen party etc and out all night partying then these apartments will suit you but I wouldn’t stay here with a young family etc.

Booked and paid for a 3 bedroom unit as we wanted separate bedrooms for us all (older family/adult kids & partner, etc.). This was so important to me that I checked by phone and message beforehand that it was a 3 bedroom PLUS living room/sofa bed and was told both times, yes that is what you've booked. Excellent. Except when we arrived it was a 2 bedroom, which meant one of the adults had to sleep on the sofa and one couple was in the living room with them on a sofa bed! The company did nothing for us. They admitted they made a mistake, but offered nothing but a round of drinks at their hotel which we didn't bother with and a £50 refund. £50 for conning us out of one entire bedroom for a weekend is RUBBISH. DO NOT TRUST, would never book with them again. Also there's a £300 deposit that I await a refund for. The kitchen is ill-equipped, no washing up liquid, no recycling bins/bags. Pans are rubbish, dishes very few. Now the WORST PART... The NOISE! The noise from Concert Square is DEAFENING and goes on until past 5am when the street sweeper starts. It's worse than you can ever imagine. And permeates through the walls and windows (you cannot open the windows, so it is stifling hot too). We had to buy earplugs in Boots for the 2nd night. If you're a hen/stag group and you're out til 5am, it won't bother you probably, but if you another adult group or god forbid a family with younger kids, avoid, avoid, avoid! The good bits; Shower pressure is very good (although the door is not wide enough, so the water goes all over the floor). Apartment is modern and was clean.

21/2/2025 - Currently just got back from a hen weekend at Wood street apartments Concert Square Liverpool. All I can say is AVOID AT ALL COSTS. The promise of a Luxury apartment fell well short of expectation. Too many things wrong to list, and to be quite honest I want to forget the experience. IT WAS TRULY AWFUL !!!!!!!

Avoid these apartments if you can.. .group of us booked 2 apartments...firstly we had to go to a different location to pay a deposit.. they wanted £100 per person...there were 10 of us and I refused to pay £1000 deposit so they reduced it to £500. ..I told them it was my Christmas money so I hope I get it back soon...the receptionist said 2/3 days...turns out I didn't get it back for another 30 days as I had used a Revolut card...no mention of this when I paid ,so didn't get my deposit back until January...absolute disgrace....when I kept phoning about it I got nowhere..I told them I needed it for Christmas but they weren't interested...the apartments were ok not somewhere I'd go with family but ok for a group of girls... I'll never book with these again...