Astra Village Hotel Suites

The hotel is about 5 minutes taxi ride from the airport making it really convenient. The rooms are clean with everything you need. The pool is great and the sun loungers very comfortable. You can watch incoming planes landing from the pool. People tend to put their towels down before the pool opens, which can be frustrating and means waiting for a lounger if you don’t do that - Tip: if going in July (it was 33 degrees) go to the beach first and then the pool around 4/5pm and you’ll get a lounger and quieter pool. Hotel is within walking distance of both Ammes and Ai Helis beaches which are immaculate. The water is clean and clear. We would definitely return.

Overall this is a good hotel that should be great. Given the price point I would hesitate to recommend it. It’s a real shame as so many of the staff are incredibly hard working but the issues that they have just shouldn’t happen at a 4 star hotel. Firstly, I want to make it clear that the majority of the staff are incredible. The reception staff in particular cannot do enough to help you. Unfortunately however, one particular staff member is an exception this. We arrived around 5pm and were checked in quickly. We were initially in room 147, one of the newly decorated blocks. After unpacking it became clear that the air conditioning was not cooling down the room. We went back and forth with reception several times, being advised repeatedly to “give it 20 minutes”. We did so, but the room continued to get warmer. An older male staffer member appeared twice to check the air conditioning. The first time he simply told us it was working and left. This was despite the room being unbearably warm. After several more calls to reception he returned and began to shout at us that we wanted it to be “too cold” and we would “need a blanket”. I hesitate to us the word explain, as shout is more appropriate, but he continued that the air conditioning is set to a blanket 23 degrees (despite telling us previously it was measuring 25 in the room) and that we could not change the temperature. I cannot emphasise enough how rude and borderline aggressive he was in this interaction (based on the next two weeks it does seem his entire responsibilities consist of being equally rude to the hard working staff). By this point it was 11pm, the room was unbearably hot and I was in tears on the first night of my honeymoon. Only when we requested a full refund to book alternative accommodation were we moved. I want to make it very clear that the receptionist was trying her best, it was evident that management had fobbed her off and didn’t want to deal with the issue until they saw we were willing to leave. At this point the situation was resolved quickly and easily, with a room move. It was disappointing that it took over 5 hours and me almost crying in the reception on the first might of my honeymoon to get there. Room 147 was very newly decorated. It had a fridge and broken air conditioning (or perhaps just stupidly designed). Lacks a sink. It did have a tablet for room service & with info about hotel/island etc. Balcony has no privacy from the room next door, I saw another guest in a state of undress in the few hours we were in the room. The bathroom toiletries and amenities (sewing & nail kit, conditioner eg) that 124 didn’t, but it could just have been because they weren’t expecting to have someone in that room. Room 124 more dated but very clean, had much better sized fridge along with a sink and a hidden bin. Balcony is small but private, plenty space to hang towels etc. Room 124 felt significantly more private with a lovely sea view but it is literally the last bloc

Such a perfect place to stay! So clean and comfortable and the staff was great, especially the owner Rena She’s done an excellent job running the place! I’d definitely come again! Highly recommend!!!! Great food, location and the staff was working nonstop to keep the place clean

Lovely hotel, friendly staff. Rooms very clean. Buffet restaurant offered a mixture of Greek and English food all very yummy

This was my wife's and mine first ever time to Kefalonia, and we were not disappointed by this hotel. The reception staff on our arrival were extremely polite and friendly, The restaurant and bar staff were always very attentive and nothing was too much trouble. The location is idyllic and very close to the sea, We had a deluxe guestroom which was beautiful and was clean,bright and well maintained. The gardens and grounds are exceptional. We fell in love with Svoronata and the Astra Village definitely contributed to our beautiful holiday, So much so, We have already booked for July 2026. Thank you everyone at Astra.

We have just spent 10 days all inclusive here. So before you book be aware that your bands get cut off at 11am on your last day. Please take money for food and drinks, if you have a late flight and young children. As this could cause a problem if it's not planned for. As all all inclusive hotels across the world stop your all inclusive holiday when you leave for home, this hotel doesn't. The receptionist said its company policy but there is nothing saying this on their website or anywhere. All staff were also told not to give us any drinks or food as our All Inclusive had finished. Our room wasn't ready on our first day ( we arrived at 2pm ) and was told we would have to wait till 4pm. Which is unacceptable, when check out is 11am. Food is ok, but i would avoid all inclusive and go B&B and spend your well-earned money in local restaurants. Great restaurant across the road and more 10 - 15 mins walk away. Hotel cleaners work there hearts out, the place is very clean. Sylvie behind the bar is wonderful and a credit to the hotel. And a waitress called Irene is a diamond always helpful. Sunbeds are wonderful and plenty to go around. A small hotel with loads of potential.