Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Reviews

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Building B, Fengqinggang, No.9 Zhongshan Middle Road, Chengzhong District, Liuzhou, Guangxi, 545000, ChinaView Hotel Details
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
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Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Guest Reviews

4.6/5
Very Good
3406 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(3406)
Positive reviews(3222)
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Convenient for shopping(329)
Large rooms(284)
Easy to get around(207)
Friendly front desk staff(206)
Fantastic river view(98)
Strange smell in room(63)
Many dining options(36)
Near shopping street(18)
Negative reviews(184)
Xihuanmaodegou
Queen Room With River View
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
very nice
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Queen Room With River View
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The location of the hotel is very good and it is convenient to go everywhere, but the decoration of the room is a bit old. The river view room is really nice. You can see the musical fountain without any obstruction at night. Thank you to the sister at the front desk for arranging the floor. Basically, a taxi ride from the hotel to various places does not cost more than 11 yuan. The advantage of the city center is that you can watch the sunrise early.
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Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動每一位住店的賓客。酒店負一樓設有一個大型免費停車場和酒店旁邊有一個露天停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Sep 2023
Family
1 review
2.5/5
Posted on Oct 4, 2023
Facilities: Old, the carpets and sofas were unbearably dirty, and there was a hole as big as the bathroom door. After taking a shower, water flooded the place. Hygiene: Not good. Someone spilled some drink on the carpet next to the bed. When I was sleeping, I always smelled the smell of fruit tea mixed with the stale smell of the carpet, which was sour and refreshing. Environment: It is close to the pedestrian street and the Internet celebrity vegetable market. The surrounding area is so congested that it takes almost two hours to drive for one kilometer. Service: The front desk service is okay, the only saving grace of this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. If you have any questions during your stay, you can contact the front desk and we will change your room to a room you are satisfied with! It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. If you have any questions after checking in, please call the front desk. We will carefully investigate and make timely corrections. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
Guest User
Standard Double Room
Stayed in May 2023
Travel with friends
1 review
1.2/5
Posted on Jun 4, 2023
First of all, make sure the location of the hotel is right next to Wuxing Street and by the Liuhe River. There are a lot of places to eat nearby, and there are also some snail noodle shops within walking distance, which is very convenient! But apart from the location the hotel can hardly find any positive points. The service attitude of some two front desks is average (mostly ok), and they are a bit indifferent. The room was large but very old, and the hinges on the cabinet door were louder than a tractor! The view from the room was okay, but the windows were closed and there was no air circulation at all. Bedding, carpets, towels, everything was dirty. There was no wifi, and there was no signal almost the whole time. At twelve o'clock in the night, there were still staff repairing something in the equipment room, chatting loudly and putting away their mobile phones. Breakfast is average, basically nothing at nine o'clock, coffee is even instant sweet. But the breakfast room has an unparalleled view, looking across the river. Finally, the mood supplies on the table are really cheap.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. The hotel management attaches great importance to the issues you have raised. We will carefully investigate and make timely rectifications. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
Shuishou
Business Single Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
酒店其實就是柳江邊金色的那幢漂亮大樓,位置超級棒,門前50米就是音樂噴泉,樓下就是五星美食步行街,風情港,酒店還給我免費升級了江景房房間夠大,可看到柳江大橋、文惠大橋,南渡碼頭,對面就是馬鞍山,晚上在房間也能看見水上音樂噴泉………!自助早餐在23樓,也挺豐富的,望着柳江食早餐,氛圍感好!酒店電梯出口的大堂還有出行攻略,挺好的!
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6/14
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Dec 2024
Family
18 review
4.0/5
Very Good
Posted on Jan 31, 2025
酒店位置很好,就在五星商業街,非常熱鬧,去哪裡都比較方便,早餐品種比較多,在23樓,靠窗邊的位置可以看到江邊的風景。 前台妹妹幫我們升級了房間,房間非常寬敞,不過房間裏是鋪的地毯,本人不是很喜歡,地毯容易生細菌,也有頭髮。 酒店的自助洗衣機比較少,晚上排了很久的隊才用上,而且酒店沒有那種落地晾衣架,非常不方便。總的來説,還是算滿意
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Response from Property: 尊敬的賓客,您好!非常感謝您入住維也納酒店柳州五星步行街店並分享您的入住體驗,我們萬分榮幸能為您服務,感謝您的意見, 在您入住期間, 適逢滿房, 遊客較多, 請見諒!酒店非常重視您反饋的問題,我們將會加強對酒店軟硬件設施以及服務質量的提升, 務求讓每一位到店客人入住有更為舒適整潔的環境,請允許我們向您表達最誠摯的歉意,酒店全體員工衷心期待您的再次光臨!祝您生活愉快,工作順利!
Mogumoguxiaoxiao
Business Double Room
Stayed in Dec 2024
Family
31 review
4.3/5
Very Good
Posted on Feb 1, 2025
房間裝修偏老式,但是房間巨大,住着很舒服,隔音效果也很好。 前台小姐姐人很好,幫我們升級了江景房,可以看到音樂噴泉。 地理位置很好,離五星步行街,青雲市場都很近,步行就可以。 早餐可以自己煮螺螄粉,但是咖啡是三合一,咖啡星人衹能去外面買咖啡喝了。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Queen Room With River View
Stayed in Dec 2024
Family
22 review
5.0/5
Outstanding
Posted on Jan 22, 2025
本來衝著音樂噴泉定了附近酒店,沒想到前台服務挺好,大廳也高級,屋內環境很大很寬敞,還給了小童早餐券,不過遺憾萬分的是昨晚噴泉沒開,很傷心沒看上,沒關係,下次來還預訂,忘記拍照啦,早餐也很豐盛,吃的人很多
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Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,滿意記得給我們一個五星好評哦,您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨,酒店十二樓設有自助洗衣、烘乾,燙衣, 歡迎您再回來體驗, 祝生活愉快!
Guest User
2-bed Room With River View
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 23, 2025
住這裏交通特別方便,離幾個景點都3公里左右,出門打車或者公交都很方便,離柳江也很近,出門幾百米就到音樂噴泉的地方,離坐水上公交的碼頭也很近。酒店早餐也不錯,服務也很好,自助洗衣工作人員會幫忙給烘乾。特別推薦這個酒店。
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Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,滿意記得給我們一個五星好評哦,您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨,酒店十二樓設有自助洗衣、烘乾,燙衣, 歡迎您再回來體驗, 祝生活愉快!
Mobisihuan
Standard Double Room
Stayed in Dec 2024
Family
9 review
0.5/5
Posted on Jan 21, 2025
在廣西自駕10天,這是我住過最差的酒店,沒有之一。 連縣城的酒店都比這好。房間設施太舊,我身高1米8,床都不夠長,窗户是半封子的,不知道是前台設定的免費升房陷阱,還是所有的房間都這樣?地下停車場也特別小,1月下旬,房間晚上挺冷的,開了一晚上空調都沒有效果,早餐特別差,選擇的樣式不多。
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Response from Property: 尊敬的韓先生,您好!非常抱歉沒給您帶來滿意的入住體驗,酒店大樓為景觀大樓,部分房間由於建築設計原因,窗户有部分遮擋,您預訂的房間為15-20平米的標準大床房,房間較小,前台為了能讓您與親戚朋友同住一層,故兩間房都給您了免費升級了,您當時並未表示拒絕,在入住期間也並未提出疑義,您住的這一間窗户有些遮擋,您朋友住的那一間窗户無遮擋,可能讓您產生了心理落差,非常抱歉!您可入住時對我們提出,我們給您更換回標準大床房也是可以的,但您卻在退房後提出,前台給您進行解釋,並且請您看一下標準大床房,以便更直觀的瞭解兩種房型的區別,您拒絕看房並且要求退款,這白*之心,恐怕已路人皆知!在您撥打投訴熱線後,相關職能部門已進行了調查取證,相信職能部門會給我們做一個公正的處理。另外咱們大床房床為1.8*2米的,可能您身高太魁梧了,下次建議您預訂2.7米的特大床房型哦!停車場為負一負二兩層供您停靠,您入住當天柳州氣温為9-21℃,氣温較高,能源站還未供應暖氣,敬請諒解!再次向您表示誠摯的歉意!期待您的下次光臨!
tianwang6600
2-bed Room With River View
Stayed in Dec 2024
Business travelers
13 review
4.5/5
Great
Posted on Jan 22, 2025
酒店位置很好,江景房能直接看到柳江上的噴泉夜景,下樓就是商業街,購物吃飯都很方便,這個位置相對來説價格也不貴。但酒店可能比較早了,設備比現其它連鎖較老舊,並且窗户衹有牆面的一半,光線不是太好,但整體來説尤其這個位置和景色,性價比還是比較高的。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Feb 7, 2025
因為是外地過去,還帶有一個小朋友,提前聯繫了酒店,態度特別好,到店後給升級了江景房,雖然酒店感覺舊一些,但體驗感還可以,周圍方便的一塌糊塗,太方便了,到青雲市場和五星都很方便
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Anonymous User
Business Double Room
Stayed in Jan 2025
Travel with friends
29 review
5.0/5
Outstanding
Posted on Feb 25, 2025
酒店位置好,地理位置優越,離市中心很近,看音樂噴泉幾分鐘路程,去其他景點網約車也是十幾元。酒店房間很大。前台服務熱情周到。衞生不錯,下次再來。
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Response from Property: 尊敬的賓客: 您好! 謝謝閣下的點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(柳州五星步行街店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Anonymous User
2-bed Room With River View
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
訂的是江景房,視野不錯,能看到夜晚的噴泉。酒店地理位置靠近五星步行街和柳江,打車方便。前台態度很好,手續辦理很快,酒店電梯口還有温馨旅遊景點美食地指引。酒店早餐豐盛乾淨美味。房間設施齊全,電視WiFi熱吹風機都有。整體來説很滿意,推薦大家選擇這家。
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Response from Property: 尊敬的賓客: 您好! 謝謝閣下的點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(柳州五星步行街店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Anonymous User
Healthy Twin Room
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Jan 31, 2025
前台服務周到,必須贊。周邊交通極便利,景點都不遠。如有機會,還會再來。設施:乾淨,衞生:全優,環境:整潔,窗外視野好,特別感謝,評價必須優秀。餐飲很好,滿意。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!