Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Reviews

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Building B, Fengqinggang, No.9 Zhongshan Middle Road, Chengzhong District, Liuzhou, Guangxi, 545000, ChinaView Hotel Details
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
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Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Guest Reviews

4.6/5
Very Good
3240 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(3240)
Positive reviews(3062)
Reviews with photos/video(548)
Convenient for shopping(286)
Large rooms(261)
Easy to get around(195)
Friendly front desk staff(185)
Fantastic river view(86)
Strange smell in room(59)
Many dining options(32)
Near shopping street(17)
Negative reviews(178)
Xihuanmaodegou
Queen Room With River View
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
very nice
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Queen Room With River View
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The location of the hotel is very good and it is convenient to go everywhere, but the decoration of the room is a bit old. The river view room is really nice. You can see the musical fountain without any obstruction at night. Thank you to the sister at the front desk for arranging the floor. Basically, a taxi ride from the hotel to various places does not cost more than 11 yuan. The advantage of the city center is that you can watch the sunrise early.
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Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動每一位住店的賓客。酒店負一樓設有一個大型免費停車場和酒店旁邊有一個露天停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Sep 2023
Family
1 review
2.5/5
Posted on Oct 4, 2023
Facilities: Old, the carpets and sofas were unbearably dirty, and there was a hole as big as the bathroom door. After taking a shower, water flooded the place. Hygiene: Not good. Someone spilled some drink on the carpet next to the bed. When I was sleeping, I always smelled the smell of fruit tea mixed with the stale smell of the carpet, which was sour and refreshing. Environment: It is close to the pedestrian street and the Internet celebrity vegetable market. The surrounding area is so congested that it takes almost two hours to drive for one kilometer. Service: The front desk service is okay, the only saving grace of this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. If you have any questions during your stay, you can contact the front desk and we will change your room to a room you are satisfied with! It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. If you have any questions after checking in, please call the front desk. We will carefully investigate and make timely corrections. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
Guest User
Standard Double Room
Stayed in May 2023
Travel with friends
1 review
1.2/5
Posted on Jun 4, 2023
First of all, make sure the location of the hotel is right next to Wuxing Street and by the Liuhe River. There are a lot of places to eat nearby, and there are also some snail noodle shops within walking distance, which is very convenient! But apart from the location the hotel can hardly find any positive points. The service attitude of some two front desks is average (mostly ok), and they are a bit indifferent. The room was large but very old, and the hinges on the cabinet door were louder than a tractor! The view from the room was okay, but the windows were closed and there was no air circulation at all. Bedding, carpets, towels, everything was dirty. There was no wifi, and there was no signal almost the whole time. At twelve o'clock in the night, there were still staff repairing something in the equipment room, chatting loudly and putting away their mobile phones. Breakfast is average, basically nothing at nine o'clock, coffee is even instant sweet. But the breakfast room has an unparalleled view, looking across the river. Finally, the mood supplies on the table are really cheap.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. The hotel management attaches great importance to the issues you have raised. We will carefully investigate and make timely rectifications. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
Guest User
Business Double Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 22, 2024
此次廣西自駕遊,最滿意的城市,最滿意的酒店,非常方便,帶了兩歲的寶寶,在房間就能看噴泉,離青雲早市步行八分鐘,步行到步行街三分鐘,看音樂噴泉出門三分鐘就可以到,還有很大的夜市可以逛,非常方便!螺螄粉好吃,下次來還住這裏!前台小姐姐也特別熱情,告訴我們哪裡可以打包螺螄粉,非常貼心的告訴我們哪裡的螺螄粉值得打卡
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Response from Property:  尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動每一位住店的賓客。酒店負一樓設有一個大型免費停車場和酒店旁邊有一個露天停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
ll1202
Healthy Twin Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 8, 2024
前台服務態度好 就在五星街裏,吃喝玩樂很方便 前台給升級了江景房 可以看柳江 晚上去看了音樂噴泉 聽聽音樂也是挺好的 吃了鴨腳煲,廣東胃真是吃不了辣,肚子響了一晚上……哈哈😄 服務各方面都挺不錯的……維也納應該是入住的比較多的酒店……在sz 也住這個多 早餐能滿足需求
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Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,有供免費寄存行李服務,是您外出旅遊的最佳選擇,為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Guest User
Standard Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
位置很好,周圍很多吃的玩的地方,還得是全國連鎖的,酒店的床住着很舒服,我的車窗忘記關了,被他們酒店的安保發現了,前台小姐姐來提醒我,有安保在很安全,還買了他們酒店一箱螺螄粉回去試了,很好吃😋
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Response from Property: 尊敬的賓客: 您好! 感謝您的滿意五分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望維也納酒店(柳州五星步行街店) 會是您回憶裏最温馨最獨特的那個!常回來看看哦,酒店提供免費寄存行李,甘泉送客服務,期待您下次入住.
cmn1261
Queen Room With River View
Stayed in Oct 2024
Other
11 review
2.5/5
Posted on Dec 8, 2024
走出酒店你就可以感受當地政府對於街道,河流,周邊環境的清潔衞生和美化的重視程度,簡直就是一級棒!可是酒店裡邊就不是那樣,到處都貼上禁止吸煙可是到處都可見到煙灰缸,到處都是煙味,不曉得酒店管理層的思維和理念是什麼?簡直就是亂搞。
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Response from Property: 尊敬的賓客: 您好! 非常抱歉沒有給您帶來滿意的入住體驗,還請您消消氣,我們將馬上與酒店管理層溝通您所提出的問題,改善服務,給我們一次致歉的機會。酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您給我們提的寶貴意見可以讓我們正視酒店服務不足之處,您的寬容和理解是對我們工作的鼓舞和支持! 我們酒店歡迎並珍惜您的每一句中肯的意見。祝您生活愉快, 身體健康, 酒店全體員工期待您的再次光臨。
Guest User
Standard Double Room
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
房間很乾凈,服務也很好,主打一個方便,到哪裡都不遠,樓下好打車,還有很多好吃的,柳州是個好地方!下次還來
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6/12
Response from Property: 尊敬的賓客: 您好! 謝謝閣下的點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(柳州五星步行街店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Business Double Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 2, 2025
位置非常好 可以看柳江 樓下就是風情港夜市 周邊有許多好吃的 還有茶麩洗頭 酒店裝修比較新 布草很舒服 隔音效果好 總之很贊 下次來柳州還會再定的
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Response from Property: 尊敬的賓客: 您好! 謝謝閣下的點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(柳州五星步行街店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Heikafeihuanqiuzhilv
River-view Twin Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 16, 2024
地理位置很方便,周圍都是夜市步行街,但是自駕不熟悉地形的我,貌似違章了,這個酒店的位置在一個口,高德反應不過來,有點複雜,出地庫馬上兩個口選擇,又給導航迷糊了,😝主要挨着步行街,晚上就我點不好開,太亂,酒店挺好的,服務嘛一般
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Bingtaolianshui
Business Double Room
Stayed in Dec 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 9, 2025
房間很大,酒店位置特別好,到五星步行街100米不到,晚上週邊吃的特別多,看音樂噴泉很方便。酒店去青雲菜市也不遠。前台熱情。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Queen Room With River View
Stayed in Oct 2024
Business travelers
1 review
1.7/5
Posted on Nov 11, 2024
衞生條件極差、極差、極差 中午入住後放下行李並未逗留,晚上回來洗漱,在酒店提供的毛巾上發現未清洗乾淨的血跡(圖一),洗手枱上還有不明蟲子屍體(未拍照)。洗漱完畢掀開被子準備上床發現床邊有摺痕,絕對不像沒住過人的情況(圖二)。翻過來四個枕頭均發現深淺不一的使用痕跡(圖三四五六),椅子跟沙發上都有深淺不一的不明液體乾涸痕跡(圖六)。遂聯繫前台更換床品,加上等待整個過程持續約半個小時,阿姨講晚上只有她一個人值班所以來晚了這個倒是可以理解,但阿姨堅持稱床品一客一換,給出的解釋是清洗乾淨的床品會摺疊保存,都會有痕跡,但個人不接受這種説法,使用痕跡跟摺疊痕跡我還是分得清楚的,更換後的乾淨床品(圖七八)可看出與之前痕跡截然不同。設施老舊空調聲音過大這些評論裏常見問題就不再列舉了。退房注意到該房型門店售價折後1008,幾個平台售價300-400不等,這個價位的酒店這樣的衞生條件我不理解也不接受,老牌酒店的翻新不能衹停留在門臉上。大家慎重選擇吧
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6/9
Response from Property: 尊敬的賓客: 您好! 非常抱歉沒有給您帶來滿意的入住體驗,如您住店期間有任何問題請撥打前台電話“0”,我們將竭誠為您提供服務, 酒店一直堅持一客一換一消毒,請您放心,布草都由洗滌廠經過洗滌消毒熨燙送過來,如您對清潔度不滿意,我們可給您全套更換,酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您給我們提的寶貴意見可以讓我們正視酒店服務不足之處, 我們懷揣着您的這份責任義務,加強各個部門的服務技能培訓 ,前台和客房不將不斷進取時刻準備着給每一位賓客帶來優質的服務, 酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 10, 2024
前台給我們安排了一個很大的房間,帶一個小陽台,陽光照進來很好看,窗外的風景也不錯👍但是玻璃比較臟,地毯黴味也重,建議酒店管理可以改進。酒店大門這期間在裝修,不能從大門進,得從旁邊小門進去,吐槽一下住酒店不能從大門走😅
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Response from Property: 尊敬的賓客: 您好! 非常抱歉沒有給您帶來滿意的入住體驗,如您住店期間有任何問題請撥打前台電話“0”,我們將竭誠為您提供服務,酒店大門正在維修,預計兩週即可完工,給您帶來不便敬請諒解!酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您給我們提的寶貴意見可以讓我們正視酒店服務不足之處, 我們懷揣着您的這份責任義務,加強各個部門的服務技能培訓 ,前台和客房不將不斷進取時刻準備着給每一位賓客帶來優質的服務, 酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
17 review
3.0/5
Posted on Nov 9, 2024
不得不説一下淡季非週六日近三百的價格衝著維也納品牌去的然而相比同類型商務酒店實在是失望至極,訂的普通大床房前台也貼心升級了商務大床,一進門插卡衹能開走廊燈,屋內昏暗要拿手機電筒找到床頭一測床頭燈才能有亮光,後面每次進出都是同樣的操作,晚上回來沒辦法衹能把房門打開進去床頭用電筒看清床頭燈才能照明,實在是無語,房間內一股老舊黴味,牆體發黴、床單有洞,洗手間洗手池還有之前上一間的污漬,吹風機在牀頭櫃裏洗完頭找半天才找到,電視機也是老式按鍵不靈諮詢了前台才能看,也不能投屏感覺進了一個招待所,下次不會再來!
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Response from Property: 尊敬的賓客: 您好! 非常抱歉沒有給您帶來滿意的入住體驗,如您住店期間有任何問題請撥打前台電話“0”,我們將竭誠為您提供服務,酒店各處貼有標識提示,如有不明,請與我們聯繫, 酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您給我們提的寶貴意見可以讓我們正視酒店服務不足之處, 我們懷揣着您的這份責任義務,加強各個部門的服務技能培訓 ,前台和客房不將不斷進取時刻準備着給每一位賓客帶來優質的服務, 酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!