Guest User
May 15, 2025
This hotel takes you back to the early 1990s. They have not spent much money updating or refreshing the decor. The place is clean and extremely well located. Its saving grace is the Franklin Restaurant adjacent to the tiny lobby. There they serve a limited a la carte menu free for guests. The offerings are good and tasty. A lot of locals frequent it. Regarding the hospitality part, the hotel urgently needs to invest in IT. They still use paper logs for everything starting with wake up calls. The in-room electronics are dated. The desk is awkward. Everything looks and feels old yet clean. We requested one hour late check out and were told it was OK the night before we left, but since there is limited IT, the next day staff was not aware. Luckily they agreed. Someone tried to charge us for drinks using our room number and an invented signature which did not look anything like ours. The front desk attendant wanted to charge us but finally the manager realized that was wrong as the room number was written using a very different handwriting to ours and the slip did not even have our name.