Ika_Elly
November 25, 2024
We booked this hotel to attend Pink's concert nearby. Unfortunately, the concert was canceled. I immediately contacted the hotel, including our concert tickets, proof that the concert was canceled, and a request to cancel our stay and receive a refund.
We had booked two rooms. However, I'm sorry to say that this greedy hotel refused to refund our money. We will not be supporting this establishment in the future. They would do well to remember that it's the guests who make their business work, but profit seems to be the priority here. To be avoided at all costs!