Home2 Suites by Hilton Hotels in Liaocheng

I booked it in advance with Ctrip, and I paid a 200 yuan deposit at the store. The room was quite big, with a complete set of sofas and stools. Four or five people could sit in the room. Let me talk about the service. It was around 10 pm. I wanted to blow dry my hair after taking a shower. It was less than two seconds after I plugged it in, and the hair dryer stopped working. It should be overheat protection, but I had just turned it on for less than two seconds. I contacted the front desk, and the staff took it away and said they would see if they would replace it. It took about 20 minutes in total. When they brought it back, they told me that it was working. If it was too hot, I could take off the front hair dryer head. Then I plugged it in, and it stopped working again after two seconds. I took the hair dryer to the front desk, and the staff who had just taken the hair dryer tried it and said that there was no way, the room was full, there were no extra hair dryers, and then there was no more. He kept talking to himself and said that there was no way. There was no apology or solution during the whole process. When I got angry, another staff contacted a hair dryer and sent it to the room. I was speechless. Such a big hotel didn't even have a spare hair dryer. Faced with such an emergency, this was the way to deal with it. It's the first time I've encountered such a situation after booking hotels with Ctrip for so long. The last picture is the faucet in our room. The scale must have not been cleaned for a long time. Finally, I would like to ask, when I booked, Ctrip provided a service to upgrade the room, but I did not enjoy it when I arrived at the hotel. I don’t know if it is a problem of the hotel or Ctrip. In short, I am not satisfied with this stay.

The service is very good, 5 stars, luggage is picked up, small toys are given... The breakfast was not good. It had much less variety than other Hampton hotels I had stayed at before (I haven’t stayed in other Hui Ting, so I can’t compare). The tableware for breakfast also felt like it wasn’t cleaned. The facilities need to be improved, the coffee machine on the first floor is broken. , the dryer on the outside of the laundry room was broken, and 30 minutes were wasted. Fortunately, the dryer on the inside was working. The picture is of the McDonald's sign and parking lot downstairs. Finally, I recommend Dongwanyuan, it’s great!