xizang hotel （Norbulingka shop)

I checked into the hotel on March 28th. I had severe altitude sickness. I saw a reminder on the Ctrip backend that the hotel would start supplying oxygen at 8pm, so I had to buy a few oxygen cylinders myself. There was a problem with the humidifier in the room. The room attendant came in without saying hello, just filled the humidifier with water and left. There was no minimum courtesy or kind reminder to customers about the instructions. There was no training or assessment on weekdays. At 8 o'clock, there was still no oxygen, and my oxygen cylinder had been used up. I called the front desk and she told me that the oxygen supply would start at 8:30. At 8:30, I called her again and she said the technician had gone to open it. At 8:33, she called again and asked me to wait. I arrived directly at 8:37. I questioned the front desk, but they still didn't feel uneasy. I went to the VIP building of Tibet Hotel as a person with altitude sickness. Many other hotels provide oxygen all day long, but they didn't provide oxygen from 8:30 pm to 7 am the next day, which is very unfriendly. I didn't expect that they didn't provide it during the time period and there was no apology. I had a severe headache from altitude sickness and found the front desk to question them. High-quality service should open oxygen for customers in advance and care about their physical condition. This front desk was arrogant and had no sympathy for the customers. Altitude sickness is very dangerous. I accepted such a cold and ruthless service experience of the VIP building of Tibet Hotel when I was extremely uncomfortable. I will never come again! !

非常舒適，體驗很好。

w 衞生：非常不錯

非常不錯，還會光顧！

總體還是不錯的，因淡季比較沒什麼人，房間總體沒問題，衹是有的小硬件壞了，沒有修理

服務：服務周到，不錯