Popular Comfort Suites Hotels in Lexington

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Latest Reviews for Lexington Hotels

Comfort Suites Keeneland

Comfort Suites Keeneland

3.7/5100 Reviews
I booked through Priceline and I won't do that again! When the dust settled we received the rate advertised. That was good. I did not like having a $50.00 a day hold placed on my bank account. No. My bank account was played with several times. And that hold assumes that the customer is going to cheat the establishment. That is not a good attitude. What kind of customers are you seeking? The room was very clean. And it was most comfortable. That was important to us since we were in Lexington for health care. Our request for a first floor room was filled. All amenities were provided. The room phone did not work. Maintenance came twice to no avail .The bathroom was very nice. The tub/shower had lots of grab bars. There was a very nice fold-down tub seat. The shower/ massage head did not move from the wall as it should have. Breakfast was minimal. Cereal, Danish, coffee. Chairs were up on the tables the second morning. A man took chairs down for us. The manager said ”Covid 19 restrictions”. There were two waffle irons but there were no waffles. We probably would not stay here again mainly because of the $50.00 a day hold on our bank account. The staff was courteous and polite. There was no road noise.

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