No. 178, North Section of Baiyan Road, Shizhong District, Leshan, Sichuan, ChinaView Hotel Details
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Ramada by Wyndham Leshan Guest Reviews
4.6/5
Very Good
700 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(700)
Positive reviews(673)
Reviews with photos/video(111)
Delicious breakfast(84)
Friendly front desk staff(55)
Quiet & comfortable(34)
Would stay again(27)
Well decorated(20)
Perfect for business trips(17)
Has facilities for children(4)
Nice toiletries(4)
Negative reviews(27)
Joejoe J
Selected Double Room
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on May 1, 2024
It was fine, need a restaurant also.
Can keep it more clean
Response from Property: 親愛的賓客,非常高興從您的評價中得知給您留下如此美好的印象並給我們提出的建議。您的滿意是我們最大的動力,我們向來重視每一位客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的樂山之旅變得輕鬆愉快順心,您們的認可和鼓勵是我們工作的無限動力,我們將再接再厲,期待您的再次光臨。
Anonymous User
Superior Room (2 Beds)
Stayed in Oct 2023
Family
9 review
4.7/5
Amazing
Posted on Nov 5, 2023
Great location, staff and clean!
Only one small issue - why is the fridge locked?
Response from Property: 親愛的顧客,感謝您對樂山華美達的認可,期望下次能得到您的滿分好評。這邊您提到的冰箱的問題,確實抱歉,冰箱最近在檢修中,所以都暫時鎖上了。感恩您在旅途中選擇了我們,我們酒店有多種房型,一共有132間房可供客人選擇,高級房型,精選房型,豪華房型,商務房型,套房等面積大小朝向各有不同,性價比都非常的高,對應價格都有所不同。樂山的小吃特別多,食在四川,味在樂山,一定會讓您的胃好好滿足一下。您們的認可和鼓勵是我們工作的無限動力,我們將再接再厲,期待您的再次光臨。
Kedia Neeraj
Superior Room (2 Beds)
Stayed in Aug 2023
Business travelers
5 review
4.2/5
Very Good
Posted on Sep 23, 2023
Hotel is clean, staff is cooperative, good location.
Response from Property: 尊敬的賓客您好,非常感謝您選擇樂山華美達酒店以及對我們的評價,期望下次能得到您的五分好評!我們向來重視每一位客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的樂山之旅變得輕鬆愉快順心。感恩您在旅途中選擇了我們,我們酒店有多種房型,一共有132間房可供客人選擇,高級房型,精選房型,豪華房型,商務房型,套房等面積大小朝向各有不同,性價比都非常的高,對應價格都有所不同。樂山樂水樂嘉州,美食小吃特別多,食在四川,味在樂山,您們的認可和鼓勵是我們工作的無限動力,我們將再接再厲,期待您的再次光臨。
Paul
Superior Room (2 Beds)
Stayed in Jul 2022
Travel with friends
38 review
4.7/5
Amazing
Posted on Aug 11, 2022
Very nice hotel within a 10 minute taxi of the train station and 20 minute taxi of the big Buddha. Comfortable beds, nice amenities, and the hotel breakfast was pretty good too for China standards
Response from Property: 尊敬的賓客您好,非常感謝您選擇樂山華美達酒店以及對我們員工服務的認可!我們是温德姆旗下的品牌酒店,有多種房型一共有132間房可供客人選擇,高級房型,精選房型,豪華房型,商務房型,套房等面積大小朝向各有不同,性價比都非常的高,對應價格都有所不同。酒店備有中西式早餐一共有100多個品種,蛋撻、蛋糕、麪包等等,尤其是本地特色牛肉麪、缽缽雞等也非常不錯。周邊的配套還是比較齊全的,2公里左右就是萬達廣場和嘉興路美食街,3公里左右可達樂山高鐵站,8公里左右可達樂山大佛景區。做您所想,將餘下的事交給我們,樂山華美達全體員工期待您再次光臨!
TiffanyFalzon
Superior King Room
Stayed in Jul 2022
Travel with friends
14 review
4.7/5
Amazing
Posted on Aug 14, 2022
Nice and comfy with a decent breakfast. Friendly staff and great location. Close to the airport which makes it convenient.
Response from Property: 尊敬的賓客您好,非常感謝您選擇樂山華美達酒店以及對我們員工服務的認可!酒店備有中西式早餐一共有100多個品種,蛋撻、蛋糕、麪包等等,尤其是本地特色牛肉麪、缽缽雞等也非常不錯。周邊的配套還是比較齊全的,2公里左右就是萬達廣場和嘉興路美食街,3公里左右可達樂山高鐵站,8公里左右可達樂山大佛景區。做您所想,將餘下的事交給我們,樂山華美達全體員工期待您再次光臨!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 11, 2023
f chao
Response from Property: 美好的瞬間就是看到您的五星好評,親愛的顧客,感謝您對樂山華美達的認可,感恩您在旅途中選擇了我們,我們是國際品牌温德姆旗下的特許獨立經營性酒店,房間及所有的物品都是按照標準配置,周邊的配套還是比較齊全的,2公里左右就是萬達廣場和嘉興路美食街,3公里左右可達樂山高鐵站,8公里左右可達樂山大佛景區。樂山的小吃特別多,食在四川,味在樂山,一定會讓您的胃好好滿足一下。您們的認可和鼓勵是我們工作的無限動力,我們將再接再厲,期待您的再次光臨。再次感謝您的5分好評!
Guest User
Superior King Room
Stayed in Sep 2024
Travel with friends
15 review
1.0/5
Posted on Oct 3, 2024
Very poor service! Parking is extremely inconvenient, the curtains in the room cannot be closed at all, and the light is directly facing the bed! Samsung is better than this! I always stay here every time I come to Leshan. There have been parking problems before. The security guards are very arrogant and won't let you park if there is a spot at the door. I wanted to leave a negative review last time. This time, the reservation page showed check-out before two o'clock. When I checked in, I didn't tell me that I would check out before 12 o'clock on holidays. I called at 11:30 to ask if I wanted to renew. If I didn't renew, I immediately checked out. I had almost packed it up, and I was speechless. ! Life is dark! l
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you very much for choosing Ramada Leshan. We are sorry that the parking and curtain issues have brought you an unpleasant experience during your stay. The hotel's own parking lot is not large and there are not many parking spaces. , but we have a total of 3 parking lots, which can accommodate more than 100 vehicles. When you arrive at the hotel, hotel staff will arrange the most suitable location for your car or provide parking services based on the actual reception situation that day. The front desk is calling you to confirm whether you want to renew your room. Because rooms are particularly tight during holidays, it is not to urge you to check out. We apologize again for the bad experience this situation has brought to you. We apologize to you. We will continue to work hard to improve our quality and look forward to your visit again!
Heiwatian
Superior King Room
Stayed in Jul 2024
Couples
17 review
0.8/5
Posted on Aug 4, 2024
As a Black Brick member, I really do not recommend this hotel!
I can’t comment on where so many good reviews come from, but I know that so many bad reviews are absolutely true!
1. The room is not very soundproof. I can hear people chatting in the next room at night. At around 8 o'clock in the morning, there are all the sounds of doors closing and walking! The feeling of being awakened is vividly reflected!
2. Although the curtains in the room are two-layered, they do not block light at all! Add to that the sound of the door closing, the cleaning staff talking, and the guests walking. It was a weekend, so I got up earlier than going to work!
3. Parking is inconvenient. The hotel parking lot can only park about 10 cars. You need to park in the public parking lot across the road! The key is that I also encountered a heavy rain!
4. The service attitude at the front desk is terrible! The service is not good and the guests are very irritated! It's just a matter of saying sorry to the guests because of the difficulty in parking. I have to argue that the public charging parking lot across the street also belongs to the hotel, because they will pay, making it seem like the guests really can't afford the parking fee!
5. The room is very small. The key is that there is a musty smell when you open the door. No wonder you can't cancel the order after booking! It feels like I can’t live with you, so I have to collect the money!
6. The hotel feels that they are not afraid of complaints. I responded that they would truthfully write down the real situation in the review. The front desk said in a very confused way that you should write it down.
7. The hotel offered me 30 yuan in cash compensation, but I refused! It all feels a bit insulting to me!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Ramada Leshan Hotel. We are sorry that your stay did not bring you a satisfactory experience. All reviews of the hotel since its opening are genuine. Due to the high occupancy rate in the recent summer, the hotel is deeply sorry for not being able to provide you with a quiet and comfortable environment for you to have a good rest. We have focused on strengthening the training of employees regarding the chatter you mentioned. Do not talk loudly; regarding rainy weather We have re-established service standards for the parking problem to prevent this kind of thing from happening again; for front desk services, we will optimize the management of employees so that they can serve you more thoughtfully; the hotel's superior room area is 28-30 square meters, please respond to the room We have comprehensively dealt with the musty smell problem in all rooms in the hotel. The hotel was full that day and we were unable to change rooms at that time. We are sorry that the solution we gave you at the first time did not satisfy you. We are grateful for your candor in sharing your experience with us. Opinions about our hotel. We have always strived to provide our guests with warm and thoughtful service, a comfortable and quiet environment. However, we regret that we were not able to provide you with the high-quality service you expected. We sincerely appreciate your feedback and hope you will consider staying with us again in the future to see our improvements. Wish you a happy life!
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Family
6 review
2.0/5
Posted on Aug 29, 2024
I looked at the Ramada and thought it was okay. I had a child with me at the time and booked two rooms. The room with the child had a very strong musty smell. It was a very heavy musty smell. As you can imagine, the room facilities and carpets were poor. It hasn't been cleaned for a long time. In fact, the smell is not good as soon as you enter the lobby, and there is no aroma. Well, we told the front desk that the smell in the room was too strong and we had children. Can we change it? The attitude of the front desk was not good, so we said if we don’t believe it, you can come up and smell it yourself. When the girl at the front desk came to the room, she said it was the air conditioner outlet. It smelled bad, and the look on our faces made it look like we were deliberately looking for trouble. I later agreed to move to another room, even if we were not on the same floor as my family. I also said that we basically didn’t move this room, and the girl at the front desk directly Sneered and said with a sarcastic expression and tone, we can’t sell this room! Can you sell it? There is something wrong with your room! The way you spoke with a sneer made people angry. If I had a better attitude, I would not write such a negative review. After leaving the store, the power bank was left in the room. I confirmed that it was in the room and told me where it was located. After my strong request, I searched for it several times before I found it. In addition to the front desk who cooperated with me to find a power bank, the attitude of the waiters in the breakfast room was also very good. Except for the noodle cook, the receptionist also had a stern look on his face. Where did I come from? The whole process was very, very Not pleasant! I will never stay at Ramada again!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Ramada Leshan Hotel. We are sorry that your stay did not bring you a satisfactory experience. All reviews of the hotel since its opening are genuine. Due to the recent high occupancy rate in the summer, the hotel is deeply sorry for not being able to provide you with a quiet and comfortable environment for you to have a good rest. We have focused on strengthening training on the courtesy and etiquette issues you mentioned for our staff, and we will optimize front desk services. The management of employees allows them to serve you more thoughtfully; the hotel's superior room area is 28-30 square meters. You reported that the musty smell problem in the room has been comprehensively dealt with in all rooms in the hotel; I am sorry that there is no solution for you at the first time. To your satisfaction, we appreciate your candid sharing of your opinions about our hotel with us. We have always strived to provide our guests with warm and thoughtful service, a comfortable and quiet environment. However, we regret that we were not able to provide you with the high-quality service you expected. We sincerely appreciate your feedback and hope you will consider staying with us again in the future to see our improvements. Wish you a happy life!
QingtianwawaWS
Selected Room (2 Beds)
Stayed in Mar 2024
Family
26 review
5.0/5
Outstanding
Posted on May 8, 2024
The room is a little smaller than expected, but it is very clean. The location is not bad. It is in the city, about 20 minutes drive from Leshan Giant Buddha, very close to Jiaxing Road Food Street, a little further from Shangshun Street and Zhanggong Bridge. It has four-star standards, but it is a little stingy. It should be a renovation of an old building. There is no underground garage, and parking spaces are tight. But the hotel is quite exquisite, and there are also tour groups of foreign guests.
Original TextTranslated by Google
6/9
Response from Property: Hotel reply:
Dear guest, we are very happy to learn from your evaluation that you have left such a good impression on us and gave us suggestions. Your satisfaction is our greatest motivation. We have always valued the personal feelings of every guest. We are willing to do our best to make your trip to Leshan easy, pleasant and smooth. Your recognition and encouragement are the infinite motivation of our work. We will continue to work hard and look forward to your visit again.
Gahani
Superior King Room
Stayed in Mar 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is very good, the service is good, the breakfast is very rich, the bedding is good, the manager surnamed Xiong is very enthusiastic and professional, I will come again
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to know from your evaluation that you have left such a good impression. Your satisfaction is our greatest motivation. We have always valued the personal feelings of every guest. As long as you come to the hotel, you are our honored guest. We are willing to do our best to make your trip to Leshan easy, pleasant and smooth. There are many snacks in Leshan. The food is in Sichuan and the taste is in Leshan. It will definitely satisfy your stomach. Your recognition and encouragement are the infinite motivation of our work. We will make persistent efforts and look forward to your visit again. Thank you again for your 5-point praise!
Guest User
Superior King Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel facilities are very good and luxurious. The rooms are very clean, the mattresses are comfortable, the duvets are very good, the showers are very high-end, and the water pressure is very comfortable. The front desk service is very good, and the lobby manager is very enthusiastic and professional.
Original TextTranslated by Google
Response from Property: Hotel reply:
Hotel reply: Dear guest, I am very happy to know from your evaluation that you have left such a good impression. Your satisfaction is our greatest motivation. We always value the personal feelings of every guest. Your recognition is the infinite motivation of our work. We will continue to work hard and look forward to your visit again. Thank you again for your 5-point praise!
Guest User
Superior King Room
Stayed in Jan 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Apr 2, 2024
I came to Leshan for business and stayed in an economical and affordable hotel. I was busy during the day and slept at night. Overall, the room was not big, but it was clean and tidy. I would consider staying here next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of Leshan Ramada and your evaluation of us. Thank you for choosing us during your trip. Our hotel has a variety of room types, with a total of 132 rooms for guests to choose from, including superior rooms, selected rooms, deluxe rooms, business rooms, suites, etc., with different sizes and orientations, and very high cost performance. Your satisfaction is our greatest motivation. We have always valued the personal feelings of every guest. As long as you come to the hotel, you are our guest. We are willing to do our best to make your trip to Leshan easy, pleasant and smooth. Your recognition and encouragement are the infinite motivation of our work. We will make persistent efforts and look forward to your visit again. Thank you again for your 5-point praise!
Guest User
Selected Double Room
Stayed in Dec 2023
Travel with friends
20 review
4.0/5
Very Good
Posted on Feb 2, 2024
The hotel is not far from Leshan Station and can be reached quickly. There are fruits in the room. The hotel facilities are OK, the hygiene is average, the corridor feels very depressing, and the carpet in the room has old stains and a musty smell. The layout feels a bit wasteful, the bathroom is large, and the room is too small. There are not many types of breakfast, but it is convenient to travel. The surrounding area is a residential area, and it is also convenient to eat. It takes less than ten minutes by taxi to Jiaxing Road Food Street.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of Leshan Ramada and your valuable suggestions to us. I hope to get your five-point praise next time! Thank you for choosing us during your trip. We have done comprehensive cleaning in response to the carpet stains and moldy smell you mentioned. We are a franchised independent operating hotel under the international brand Wyndham. The rooms and all items are configured according to standards. The surrounding facilities are relatively complete. Wanda Plaza and Jiaxing Road Food Street are about 2 kilometers away, Leshan High-speed Railway Station is about 3 kilometers away, and Leshan Giant Buddha Scenic Area is about 8 kilometers away. The hotel restaurant also has a variety of Chinese and Western breakfasts, egg tarts, cakes, bread, etc., especially the local specialties beef noodles, Bobo chicken, etc. are also very good. We have always attached great importance to the personal feelings of every guest. As long as you come to the hotel, you are our guest. We are willing to do our best to make your trip to Leshan easy, pleasant and smooth.
Guest User
Superior Room (2 Beds)
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is clean and tidy, the hotel staff has a good service attitude, the location is good and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of Leshan Ramada and your serious evaluation of us. Thank you for choosing us during your trip. We are a franchised independent hotel under the international brand Wyndham. The rooms and all items are configured according to standards. The surrounding facilities are relatively complete. Wanda Plaza and Jiaxing Road Food Street are about 2 kilometers away, Leshan High-speed Railway Station is about 3 kilometers away, and Leshan Giant Buddha Scenic Area is about 8 kilometers away. There are many snacks in Leshan. The food is in Sichuan and the taste is in Leshan. It will definitely satisfy your stomach. Your recognition and encouragement are the infinite motivation for our work. We will make persistent efforts and look forward to your visit again. Thank you again for your 5-point praise!