Roc Blanc Hotel & Spa

Of all the accommodations I stayed in while traveling to Spain and Andorra, the cleanliness was the worst. There was a lot of dust that was visible even from 2 to 3 meters away, which made me feel uncomfortable and cause me to cough. It rained heavily the day I arrived, so I needed help with parking, but I couldn't get any guidance. The parking facilities provided by the hotel were insufficient, and I spent about 2 hours looking for a parking spot to charge my electric car. In this situation, instead of apologizing, the employee gave me a lesson, saying it was the same no matter where I went in the world. The employee was excited and I had to calm him down. I don't think he would have behaved this way if I were white, older, and decked out in luxury goods. The hotel's location was close to the spa and was easily accessible, and although the facilities were old, they were well maintained.

Comfortable room with complete facilities, good living experience

Clean hotel, good staff, noise audibility in rooms 3 out of 5 (hotel location is good)

The location and the room were great. The spa services were a bit off though.