Name: Radisson Hotel Lenexa Overland Park
Address: 12601 W 95th St, Lenexa, Kansas, 66215, 12601 W 95th St, Overseas, United States
Rating: 3.3

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Radisson Hotel Lenexa Overland Park Reviews

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Claimed to be handicap accessible  1 grab bar in a high wall tub. 1 elevator 1 broken. Services available only on certain days. Room was old and dingy and no food except snacks

The hotel staff was helpful for the most part, although I had a toilet issue during the night and they couldn't seem to locate a toilet plunger friendly people

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24-hour front desk

Parking

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Swimming Pools

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Non-smoking room

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2 Queen Beds Room, Non-Smoking

Room, Non Smoking

I hadn’t posted about this because we’ve been hoping to hear back from the hotel regarding this incident. But during a recent stay at Radisson Hotel Lenexa, Overland Park, the breakfast buffet had a cereal labeled as cocoa Krispies. As you can see in the picture, this is the wrong cereal. My son has never had cocoa crispies and did not know what to look for so he trusted the label. The cereal appears to be Reese’s puffs as Robbie had a peanut reaction. The reaction caused swelling and itchiness in his throat, but he did not go into anaphylaxis. We were very lucky and thankful for that. However, the staff at the hotel did not care at all that they’re negligence caused this reaction and could have hospitalized Robbie. When I commented on it to the person in charge of the buffet, at first, they said that it did not happen. Finally, they acknowledged there was a problem when Phil insisted they remove the cereal from the buffet. At no point during Robbie‘s reaction did anyone from the hotel speak to us, apologize, show any kind of compassion at all. From what I understand, if there hadn’t been a label, it would’ve been incumbent on us to inquire if the food was safe. However, they mislabeled the food. It is directly their fault that he had the reaction. It is the grace of God that’s some thing worse didn’t  happen. We still have not heard back from the hotel, despite Phil calling the manager last week. It is as if they are trying to erase what their negligence did to my son. If you have food, allergies, do not eat at the breakfast buffet at the Radisson in Lenexa Overland Park. But truthfully, I would just recommend not going there at all.  Feel free to share this with others who travel, especially those with food allergies

I'm enjoying my stay. Place nice clean and staff in very professional and friendly breakfast was great. 

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30.2km from Charles B. Wheeler Downtown Airport

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Discover 100 Radisson Hotel Lenexa Overland Park reviews, rated 3.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Radisson Hotel Lenexa Overland Park Reviews: 100 Verified Reviews Latest 2024 | Trip.com

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