To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.8
Service4.1
Cleanliness4.5
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(10)
Delicious breakfast(14)
Clean and tidy(12)
Awesome rooms(12)
Convenient location(12)
Easy to get around(9)
Awesome stay(8)
Close to train station(8)
Friendly owner(4)
Negative reviews(2)
Guest User
Comfort Twin Room
Stayed in Nov 2024
Solo travelers
32 review
3.2/5
Posted on Dec 13, 2024
Very close to Leopzig main station. Room had interesting lighting set up, which made it quite dark. Plenty of choice for breakfast, which starts from 0630.
Response from Property: Dear Guest,Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Nov 29, 2024
Very good location but WiFi was rather weak. Good breakfast.
Response from Property: Dear Guest,Thank you for your feedback and the positive review! We're glad you enjoyed our location and breakfast. We appreciate your comment about the WiFi and will work on improving the service. We look forward to welcoming you back soon!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Excellent hotel right next to Leipzig Hbf station,just what we wanted. Excellent hotel,good rooms and good breakfast.
Response from Property: Dear guest,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H2 Hotel Leipzig. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Yee Fung
Surprise Room (Depending On Availability)
Stayed in Mar 2024
Solo travelers
58 review
4.2/5
Very Good
Posted on Apr 23, 2024
Excellent location. Everything was around the corner. The room was clean, however the bed and pillow were a bit too soft for a comfortable sleep.
Response from Property: Dear Yee Fung,thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you very soon in our hotel.Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Empire
Surprise Room (Depending On Availability)
Stayed in May 2024
Business travelers
178 review
1.5/5
Posted on Jun 30, 2024
I don’t recommend this Hotel to anyone very unfriendly Reception. Avoid this Hotel and choose another Hotel.
Response from Property: Dear Empire,Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Anonymous User
Comfort Twin Room
Stayed in Nov 2023
Family
15 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Modern, clean and very close to Leipzig Hbf. Breakfast is so good!!
Response from Property: Dear Guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Leipzig!Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager
mambie
Comfort Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Receptionist very helpful and fast replied.
Response from Property: Dear Mambie,We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Braustolz
Comfort Twin Room
Stayed in Nov 2024
Family
20 review
4.5/5
Great
Posted on Jan 1, 2025
Extremely good location, great breakfast and quick reception. The only thing missing from the room is a table and chair.
Original TextTranslated by Google
Response from Property: Lieber Gast,vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Ihnen die Lage, das Frühstück und unser schneller Service gefallen haben. Wir haben uns bewusst gegen einen Tisch mit Stuhl im Zimmer entschieden, um den Raum optimal zu gestalten, verstehen jedoch, dass dies je nach Bedarf variieren kann. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Liebe Grüße,Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Oct 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 21, 2024
It is very close to the train station. It is on the right hand side when you exit the hotel. It is very convenient. There are many shops in the train station. They are also open on Sundays. It is also close to the town hall.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your review! We're delighted to hear that you enjoyed our hotel's central location and appreciated the convenience of being close to the train station and its excellent facilities. We hope you had a pleasant stay and look forward to welcoming you back soon!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Sep 2024
Business travelers
97 review
4.2/5
Very Good
Posted on Nov 8, 2024
The front desk had a very average attitude. When I asked her for disposable slippers (hotels in Germany don't provide them proactively, but if you need them, just let the front desk know and they will provide them), she replied with a poker face: "We don't have them." I asked three times, and she gave the same answer three times. Finally, after repeated communication, I called a colleague to send a pair.
The room is modern and simple, and it's OK. But, 1. There is no table. 2. There is no electric kettle
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We are sorry to hear about your disappointing experience with our reception. We apologize for the unhelpful response regarding the disposable slippers and will make sure our team is more attentive and friendly in the future.Regarding the room amenities, we take your comments seriously. While our rooms are designed to be modern and minimalist, we understand that a desk and a kettle are important for comfort. We will review these aspects and consider how we can improve the overall guest experience.We hope to welcome you again in the future and provide you with a better experience.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Jul 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Exceeded expectations! Simple and clean, convenient transportation, basically within walking distance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Jun 2024
Family
26 review
5.0/5
Outstanding
Posted on Oct 10, 2024
It is very close to the central railway station. The railway station has all the necessary food and daily necessities. The room is quite spacious. There are many breakfast varieties. The occupancy rate is very high. You can consider staying here.
Original TextTranslated by Google
Response from Property: Dear Guest,thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in May 2024
Travel with friends
19 review
3.6/5
Posted on Aug 20, 2024
During the European Cup, there were matches and it was hard to find a room in Leipzig. This hotel is within walking distance of the main fire station. The room is relatively small, but it is acceptable for one or two nights. The room with windows facing the patio is arranged, and there is no sunlight. The hotel is probably at the level of domestic express hotels.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that our hotel’s location was convenient for you during the European Championship. We’re sorry to learn that the room size and the window facing the courtyard did not meet your expectations. We are committed to enhancing our services and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to welcoming you back in the future!Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Рустам
Quadruple Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 24, 2024
Great location, close to the train station and Flixbus stop. very tasty breakfast, clean room and cleaning every day.
Original TextTranslated by Google
Response from Property: Dear Guest,We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Sefer
Comfort Twin Room
Stayed in Dec 2023
Family
26 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Very nice hotel. I stayed there 3 times. But satisfied and quiet, nice room.
Good breakfast too
Close to the train station, 3 minutes walk
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for the great review and the kind words regarding your stay in our hotel. We really appreciate that you took the time to review your positive impressions and give us such great feedback. We are already looking forward to hopefully welcoming you back soon.
Best wishes from Leipzig,
Your team from the H-Hotels,
Anika Müller - Online Reputation Manager