Hotels near Riverside Park, Leicester

We had our wedding at The City rooms Leicester this past weekend. Right from the sales with Naomi and to the very end, it was as beautiful as we imagined. Olivia was just exceptional through the whole process of planning, changes and so many adjustments to the plan. She was ever so professional and so calming which is what you need with wedding stress. On our special day, Olivia was so reassuring and made sure everything was so perfect. Our guests kept complementing on the food and the venue. We are so thankful and would recommend the city rooms to our family and friends.

I was spending the weekend with my friend and travelling by motorbike. I was worried about leaving my bike on the street so I rang in the morning and they assured me there would be somewhere secure for me to leave my bike. Sure enough, upon arrival the guy was waiting for me with the gate open to park my bike behind the hostel. He took me through to the reception and although I did not eat or drink, the hostel was very cosy, quiet and everything in the city was easily accessible on foot. For the price the room was spacious, well equipped with a tv and sink, clean and comfy. When I checked out they let me leave my luggage, leathers and bike gear for hours while I had lunch. Outstanding service, excellent value for money. Would recommend and would stay again.

I stayed at the Marriott for business and was there for 3 nights. It was the first time I’d stayed there and on arrival the reception was pretty basic with very little information shared about the hotel. It set the tone for my stay: The room was ok but tired. There was no soap in the bathroom and there were hairs on the floor. That said it was vey quiet and the bed was very comfortable My keycard wasn’t enabled for the executive lounge which was part of the package with the room I had paid for. This was an oversight on the unwelcoming arrival. I’d asked for the room to be cleaned each day. This happened the first two days and on the third it didn’t. I had no clean glasses or water in the room which then led me to get passed to and fro from reception to the bar until someone was prepared to give me a clean glass and a bottle of water. The restaurant was busy and they were understaffed. My food arrived before my drink and when it did arrive the glass had a large crack all the way round. It would have been nice to not have to wait 20 mins for a drink too. The wifi in the hotel, including the executive lounge, was very poor and the phone reception was so bad I had to sit in my car to make calls. Not acceptable for a hotel offering business services. I spoke with the duty manger the morning I left to provide feedback as I didn’t want to just leave without saying anything (I’d tried to speak to reception about a couple of the issues while I was there but was given no help). The lady I met was nice and did apologise and she took my email and said she would speak to the manager and come back to me. 3 full days later and not a word which doesn’t give me confidence for their customer service and things improving for future stays. On a positive note the bar and restaurant staff (except the lady on the restaurant reception) were very polite and helpful despite being run off their feet. A big shout out for Lenka too in the Executive lounge. She was the best ambassador for the hotel by far. I am in Leicester once a month now with a new job and despite the Marriott being the closest hotel, I won’t be staying there next time after my experience and their seeming lack of interest in my experience as a customer.

It is a pretty standard Novotel. It was clean and all the staff were very friendly and helpful. The location is good and fairly central. It was just over £200 for a Saturday night which was dear for a hotel of this standard but I do appreciate the economics of supply and demand. Overall would use again if in Leicester

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

As a hotel owner I’m always very sceptical when staying elsewhere. The Ramada Encore was spotless, something which is usually a major concern for me. The bed was comfortable, the shower was lovely with great water pressure. Check-in and check-out were seamless, staff were very friendly and accommodating regarding my late check-in and request for a later check-out. Breakfast options were great for the average person, but as someone that eats low carb I was limited, but knew this when I paid for it, plenty of food available at the buffet though. There was a little noise from drunk people passing by on the street but it was a Friday night so not the hotel’s fault and didn’t last very long. No noise whatsoever indoors. Overall, very pleased with my stay, great value for money.

I stayed here in April 2022, and I forgot my ring which is of much sentimental value to me. As I live in Scotland, I did not find the time to come collect it during the months that followed the stay. I managed to go back today (2 October), was greeted and welcomed very warmly by Nadine at reception, and told her about my ring. She went to the back and looked through everything she could find, and much to my delight my ring was still there and she found it for me! I am so happy, it made my day. Thank you Nadine!

Hotel rooms small but spotless. Desk staff were amazing. Of all hotels I've ever stayed in these guys were so polite helpful and pleasant. Couldn't praise them enough. Would definitely recommend this hotel to anyone needing to stay in the area. Cheap and cheerful.

I went to see a child studying at Loughborough University. I saw this hotel on Ctrip. I placed an order directly. I was a little worried. I didn't expect everything would be convenient after I arrived. Then I continued to stay for another day.