OYO Sunrise Hotel, A46 N Leicester

Staff Service: Staff were consistently described as helpful, polite, and attentive to guest needs. Multiple reviews noted their willingness to assist with requests, despite some instances of limited on-site presence during certain hours.

Best of all✌️👍

My husband and I plan to stay at the hotel for one night. Once we’ve been given the key, we were told where the room was, we had to go through a very dingy hall with a duct tape square on the floor. Within 10 seconds of entering the room we’d made up our mind there was no way we could stay there. It was smelly and so very dirty. I wasn’t even sure if the bed sheets were clean. t The blue sofa and the bathroom were also filthy. We went straight back to the reception and handed the key, the man behind the counter asked why we were leaving so soon and I told him about the dirt. He then said he was sorry. I wish I’d read these reviews beforehand! The hotel was one of those gifts that people can buy and the person receiving it books which ever hotel looks the best, therefore, we weren’t entitled to a refund. To be honest, I wouldn’t want to wait around arguing about a refund for fear of cockroaches jumping on me or my luggage!!