Hotel Windsor w Jachrance

Hotel to prawdziwa perełka zaledwie kilkadziesiąt minut od Warszawy. Otoczony zielenią, zapewnia ciszę, spokój i piękne widoki. Pokoje są przestronne, czyste i elegancko urządzone. Śniadania bardzo smaczne i urozmaicone, a obsługa restauracji dbała o każdy szczegół. Obsługa recepcji pomocna i uprzejma. Na pewno wrócimy!

Hotel położony na dużej przestrzeni, więc jest gdzie pospacerować. Wary uwagi jest park prowadzący do pomostu nad rzeką. Koniecznie trzeba spróbować przejść szlak w parku linowym. Hotel nastawiony na obsługę wesel, przez co w weekendy bywa głośno. Pokoje skromnie urządzone, ale czyste, a urządzenia sprawne. Bufet śniadaniowy dość rozbudowany, jedzenie smaczne i świeże.

I definitely do not recommend this place for a wedding, the hotel is a big mistake. The staff doesn't know what they are doing, all requests were forgotten or ignored, the organization is below any standard. Interestingly, the hotel has disabled reviews on Facebook. The hotel did not fulfill the contract and did not respond to the email in which we requested a refund of part of the costs. Why? Because cold snacks for over 100 guests, instead of being served on tables, were prepared on ONE (!) table without informing us about the change in "standards" after signing the contract. The dessert buffet is a joke. No tablecloths in the buffet. The photos speak for themselves. The list of unsuccessful things is much longer: a late wedding apartment, an unprepared terrace, unironed napkins, lost alcohol tags and scratch cards for guests, holes in chair covers, delays in serving dishes, waitresses broke the cake topper. In the morning, the hotel breakfast was held on the dance floor of our room (the florists were working in the meantime...). There was no alcohol served on the village table, and when they improved, there were no glasses, which even the hotel owner washed during the wedding. Some of the staff were on their first day at work and our inexperience bothered us in many situations, e.g. - many guests did not eat the cake because there was no person at the table and the staff did not leave it. Before thanking the parents, none of the staff knew where the bouquets were put. Not to mention only the negatives, we are very satisfied with the course of the corrections. After a row at the wedding, everything was prepared as agreed and we have no objections. However, we cannot forgive weddings and it is not even a lack of professionalism but one big drama. I hope that at least one couple will save their wedding by choosing another place.

A very large facility, a palace. At first glance, it looks slightly overwhelming. There are cannons at the entrance, followed by a marble fountain, columns, and decorations. Too much luxury. Nice service. Clean, nice rooms, comfortable beds, pretty good coffee.