246brionys
November 21, 2021
Considering the price of the room for one night, alongside a mandatory £200 security deposit, we expected a lot more than what we got. Upon arrival our room was nice. We stayed in suite number 303, it was set out really nicely so we decided to relax a bit before getting ready to go out later that evening. The sofa in the room was really uncomfortable so couldn’t really relax. Instead I went to lay on the bed, where when I looked up was met with lots of cobwebs above my head. As I mentioned before, a £200 security deposit and almost £120 for one night I expected the cleanliness standards to be second to none. Went to go and take a shower, realised the bathroom lock did not work, and there was solidified tissue stuck to the ceiling of the bathroom. Turned the shower on and the only options were apparently scolding hot or freezing cold. We spent most of our evening taking pictures/videos of everything that was wrong with our hotel room worrying that they would think it was us and not get our £200 back. Went to make a cuppa and realised a panel in the kitchen was completely missing? Took me a while to fall asleep but once I did I was woken up multiple times at really early hours of the morning by lorries travelling up and down the small side road where the hotel is situated, unloading deliveries and emptying bottle bins at 5:30AM and then almost every hour til we had to check out at 11. This didn’t bother my partner as he is a heavy sleeper but it woke me up multiple times, meaning I did not have a good sleep whilst staying here. The staff we met on the reception were really lovely and the complimentary bath robes are decent, other than that I’m not sure we would stay again.