The Riverside

Went there for lunch and we both had ploughman's. Mine with ham and chicken liver pate for my wife. We sat out by the river where there is ample seating with excellent views. The drinks were nice and cold and the food absolutely delightful with a good sized meal as well. Everything was good and fresh and the bread rolls were crusty but light and fresh inside. Looking at other meals you could see they were ample proportions and looked good ensuring I will have the cod and chips next time. The staff were friendly and so helpful. My only small moan is the parking with disability bays requiring the same fee as others. It is not that expensive at £2.70 for three hours and I think it is done to deter drivers frustrated with an appallingly run car park on the opposite side of the river. There are better ways to do it, especially as it seems Arkles employ an outside company to manage it Lobbying the local council to sort out the other car park would be a good idea as well.

We absolutely loved our stay was perfect for the kids we are already planning on coming back. The staff were lovely and helpful

The room as great. Another fan in the side bed area would be nice as it was so stuffy due to lack of air flow. Some mold in the shower area.

Poor customer service and no room soundproofing. The location was very nice. The room was clean and well presented. Unfortunately there was zero soundproofing between rooms therefore we could hear all conversations, tv, shower, toilet flushing and unfortunately snoring all night from next door. The service in the restaurant was particularly poor on one occasion when we had the cheek to ask for chips with the lasagne rather than garlic bread. I was told in no uncertain terms how garlic bread was cheaper therefore we couldn’t get chips, despite the other meal we ordered having chips with it, so all that was required was to throw a few extra in the fryer. They need to work on their customer service. The bed wasn’t the most comfortable, but didn’t sleep anyway due to the constant noises from next door, not to mention the bin lorry arriving early morning right outside the window which faced the car park.

Impromptu 2 night stay Stayed 2 nights at the riverside inn room 1a was spacious and very clean. Large shower with instant hot water. Very comfy bed and very peaceful and quiet. During our stay the weather was 26° and it was great to sit by the river enjoying the food. We had visited a few years previously just for a drink and had promised we would return and stay. It didn't let us down and we will return in the future.

Good location Great location, good breakfast, sociable atmosphere. Right on the River Thames.