Poor room, underwhelming service
The offering from Hotel Goldene Rose feels somehow half-hearted. The room we stayed in, room 9 was in major need of an update, and nothing like the photos shown on the website. We asked for a room change, but apparently the hotel was fully booked, and it felt like we were the sacrificial guests who had drawn the short straw and just had to put up and shut up, even though the room was well below par for what we paid. To make matters worse, the room was furnished with just one flats pillow each. Breakfast was another affair where on both mornings of our stay, we were greeted with empty food trays at least 35 minutes before the end of the breakfast session, and had to pick through what was left from earlier diners. The food trays did eventually get refreshed, but why not keep on top of it and replace when something is empty? And that about sums this place up…very little nice bits, too many not so nice bits.