WoodSpring Suites Lebanon

Great place to sleep in until you get where you need to be

The young lady at the front desk was very helpful and so polite. I ended up having to have two separate rooms for my guests. Both of the rooms were good sizes, both rooms had pretty big bathrooms, both rooms were very clean. The other guests staying at the hotel were very nice and helpful.

No heat at all. I was shivering in my own paid hotel room. I have never heard of this at any hotel and I have stayed at a lot of hotels over the years. They said there is no heat, only Air Conditioning. I turned on the heat thermostat and was waiting for about two hours for my room to get warmer. Then, I finally went to the front Desk and the lady just said "there is no heat, it's an old building built in the 60's. The 1960's isn't an old building. It was in the 30's last night but nobody cares and they just want to be cheap and not have a heating bill. I'm not in Hawaii or South America. It gets cold in Kentucky. The lady at the front desk lady last night, didn't even offer me more blankets. I have low blood pressure and I get cold sooner than other people. I heard about five or six other people in the lobby talking about how cold it is in this hotel and saying that they need to turn the heat on. Nobody cares. It's all about money coming in and no money to pay for gas or heat. The front desk lady had a slave heater by her legs as she was talking to me and I asked her if they have any space heaters that I could put one in my room. She said no. Then later on I saw she had a heater on right by her legs on the floor. This is ridiculous. How cheap can a hotel owner be? No heat? That's nuts. I got a room last night because I wanted to come in from the cold weather outside. Isn't that the entire point of getting a room? To be warm, safe and comfortable? Yeah, they don't care here!

I loved this place! Abby is amazing. She works the front desk at night. So sweet, kind and helpful! Give Abby a raise!

It was alright

It’s good for a quick stay