Beaverbrook

Visited for a spa day ( or rather morning in my case as we had an event to go to ). First impressions- it's nice, clean and tranquil. I arrived just afternoon 9 am on Saturday morning and was the only person in the spa . Outdoor pool was lovely and warm, Indoor pool - was also quite warm - it's personal preference but I prefer colder water to be able to do laps though appreciate its family pool and therefore higher temperature. No cold water plunge facilities either. I agree that layout of spa and changing rooms is a bit odd and post treatment I didn't have a lounger to myself as all 4 were occupied. Massage was nice -but not to my liking as was not working through any knots - personal preference but I prefer a treatment where my body feels like new after . Anyway, it was okay overall. What I did find quite odd is that firstly, the spa receptionist took me on"a spa tour " choosing to first head to the kitchen to get water for another guest without offering me any . Odd borderline with rudeness and totally unnecessary. When asking that same lady whether I needed to book deli as my partner was looking to join me for lunch I was told ..... "Oh no, that's not allowed " . My partner did join me after for a coffee as I figured it's best not to ask questions as the answer in most cases was " No, it's against the rules" and we did have a coffee and cake but it's beyond me why after solo spa experience I can not have a lunch/coffee with plus one . Staff in cafe were very nice but what I did find quite unprofessional is that I asked for an oat latte and was served dairy instead. Thankfully I am not allergic but considering recent lethal cases when served allergen I am amazed staff were totally blazze about it and didn't seem to care at all. The hotel itself was nice- main building a bit underwhelming inside but grounds are beautiful and very well looked after. Overall , mixed feelings -I might be back one day but not in a hurry.

We have just had a lovely 2 night stay at Beaverbrook, and i was so looking forward to it. Overall, it was lovely, with the hotel and our room being beautiful, well appointed, and comfortable. The estate is huge, and it was lovely to spend some time cycling around it on the bikes provided by the hotel. The food in the restaurants was all a thumbs up from us. We ate lunch one our first day in the Deli, and on our second day in Mrs Beetons. Both delicious. Dinner was equally lovely in the Garden House on our first night, and special mention needs to go to our fantastic waitress whose attentiveness, friendliness and knowledge was outstanding. I feel bad at not being able to recall her name, but we did give her our feedback on her outstanding service on the night anyway. She also made some incredible Espresso Martinis! Our second evening was dinner in the Japanese Grill which was nice, but not exceptionally so. Our biggest disappointment was the spa unfortunately. It is decorated beautifully, but just always felt like there were too many people milling around and not enough space for people to sit and relax. The layout is a bit disjointed. There is a relaxation area which is by the treatment rooms with a few beds which always had people on them - and we got the impression was supposed to be for people just after treatments ( although there still wasn't space after my massage). The indoor pool has some beds but they were always occupied or had towels on them, and it was too cold in February to use the beds next to the outdoor pool! I noticed another hotel guest who was heavily pregnant, who was also disappointed at having nowhere to sit and relax. I understand that spa days are an extra way to earn income, but i do think that if you are selling yourself as a Hotel & Spa complex, there must be ways to manage guests and numbers in a better way to ensure people just have nowhere to go. I had an amazing massage, but then had to just sit in the Deli and eat some lunch before leaving as there was nowhere to sit and read and relax. Even the hydrotherapy pool ( of which there is just 1) is too small for the number of people, and just has 4 beds next to it which always had the towels of the 4 people in the pool on - so you could neither get in or sit next to it! As a regular visitor to Chewton Glen, i wanted to give this a try as it looks so beautiful. But Chewton Glen never seem to have these issues with the spa, making it a much more enjoyable stay if the spa is important to you. Overall - pleased we went, but would not choose again for a spa hotel break.

The Japanese restaurant is living off its past reputation . The food, regardless of other supposed rave reviews, is not nice, & very expensive . Many dishes seem to have little authenticity to Japanese cuisine . The slow cooked veal cheek tasted as if the alcohol had not been cooked off and was akin to a badly prepared school food stew. I have had nicer food in an NHS hospital and I am not kidding. We asked for chicken teryiaki which they made a big fuss of serving for my son from the children's menu- again nothing teryiaki about it. Would not be surprised if it was staff food - another sort of chicken stew . I very much doubt the chef is Japanese or even Asian.

We came here for a one night stay for our anniversary and had a lovely time. The main building has been refurbished to retain its traditional charm and historical interest. The pool and spa are spacious and relaxing. The Japanese restaurant is the best in the UK we’ve had outside of London, albeit carries a similar price tag. They also have excellent facilities such as tennis, padel and a well kitted out gym. The staff are all very attentive and kind. We would highly recommend this for a long weekend.

I recently stayed at the Beaverbrook Hotel in Leatherhead, and it was an unforgettable experience! The rooms are spacious, cozy, and impeccably clean, with luxurious bathrooms that felt like a spa retreat. The food was divine, and the cocktails were deliciously crafted, making each meal a delight. I highly recommend this hotel; it’s one of the nicest places I’ve ever stayed in England!

My wife and I have stayed before and thoroughly enjoyed our stay so we decided to book one of the cottages over the half term week with our two young children. In short we all had an amazing family time, the kids absolutely loved it all. We made use of the Sharkey and George kids club on most days, there was a Halloween party organised, both heated outdoor and indoor swimming pools were used to their maximum and the spa was lovely for couples. The food is top notch at every time of day from the garden room Full English to the afternoon pizza and vegetarian bowls at the Deli to the evening Japanese restaurant which is expensive but so worth it. And special mention to the staff at Sir Frank's Bar for some stunning cocktails. Staff suggested we even had a private screening of a movie in the cinema next to reception for the children before dinner. They loved the popcorn machine! We would have absolutely no hesitation in booking again. Very memorable trip and thanks again for the staff for making it so special.