Les Terrasses du Bailli

We loved our stay at Hotel Les Terrasses Du Bailli. Would love to come back again to enjoy tranquility and beautiful design of the hotel.

We had an amazing stay here. The staff are so friendly and the view was beautiful. My wife and I stayed here for our honeymoon. The hotel upgraded our room for free and left us a hand written note. Made our experience that much better!

We arrived at Les Terrasses to a very cold and rude welcoming from the staff on the reception desk. There was zero effort or warmth exuded throughout our stay (3 nights). The room was OK, but bed linen very poor quality and air conditioning not functioning properly. You could also hear both rooms next door and above. The terrace adjoined to the room was nice with 2 good sun loungers. There is not enough space around the pool if all guests wanted to use it. Overall, the location is great, but experience is poor. Mostly as a result of unfriendly staff and a distinct lack of care taken.

The positives include a great location nestled among pine trees on the slope down towards the beach; a pristine pool, and varied breakfast offering. Upon arrival, we were offered a complementary upgrade to one of the 27 square metre rooms with full sea views in the old part of the hotel, which I thought was quite surprising given than it is still high season and presumably close to full occupancy. Upon opening the door to the room, which is on a corner of the building, we were immediately hit with a blast of hot air. It was about 35 degrees outside. The air conditioning was utterly feeble and produced the slightest trickle of cool air, which was completely ineffectual for the purposes of cooling the temperature of room so spacious. To make matters worse, the aircon was on a default setting of 23 degrees, and the temperature could not be lowered using the thermostat. We brought this to the attention of the management four times during our stay, and their indifference was staggering, with vague promises to get a technician to investigate and to procure a fan from the chef (!?) but nothing was followed up. We ended up buying our own fan, but all this did was to move already hot air around the room. I was also admonished for having the temerity to take a bottle of chilled water from the breakfast room in an attempt to cool down! This completely ruined our stay

A pearl in the magnific Rayol village. A classic villa finely refitted with relaxing pool and amazing view. We'll come back for sure.

A relaxing stay in a beautiful place in the heart of Cote AZUR. Professional staff with some room to improve the welcome to guests