Courtyard Salt Lake City Layton

I was here for a 3-night stay, and I would consider the entire experience average, all things considered. Pros: - The hotel appears to have been renovated in 2014, and our room was clean. - The customer service at the check in desk was fantastic, and the staff were very friendly. - The beds were quite comfortable. - Location is walking distance to a shopping center featuring a Target and Barnes and Noble. Cons: - The A/C unit in our room was outdated and inefficient. This was a big disappointment for me as someone who likes to sleep cold. Our A/C was running full blast for the 72 hours we were here and I was still sweating at night because our room was so warm. Not only was the unit weak, it also pointed at the desk rather than the bed. So one tiny corner of the room got nice and cold while the rest of the room (where we slept) stayed quite warm. - The customer service at the bistro/coffee bar lounge was nonexistent. Twice during my stay I went down to order something and could hear and see people in the back kitchen rummaging around or talking, but no one ever came out to assist. Waited 5-10 mins each time before giving up. - The mountain views we were promised at check-in by the very nice employee were entirely blocked by a tree. I didn't hate our stay here, but I would explore other options in Layton if I had to stay here again.

I gave this hotel a good rating because the staff is so great. The location is good with easy access to the freeway. The hotel is in need of repairs yet the housekeeping staff takes pride in their jobs and it is very clean. Overall, I would stay here again.

We booked this hotel based on their reviews. The outlets by the bed didn’t work. Our sink wouldn’t drain. The tub was disgusting. The pool was gross and the ceiling was falling apart. The staff was not very friendly. We seem to lean towards a Marriott, but this was disappointing on many levels.

Super friendly staff overall great experience and nice rooms

Great location

Very quiet.