2-Star Hotels in Laval

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

Recently stayed at this hotel - Suport staff were rude, condescending and unwilling to open up common areas for friends and family to converse. They have a full breakfast area that remains locked unless during breakfast hours. They have a common area above the pool which is locked off and the hotel claims it’s do to structural integrity!? Like, *** - so you’re telling me the floor above the pool may collapse? The common space next to the pool is ribboned off. This hotel claims to be family friendly, yet it isn’t. Cleaning staffing were taking videos of kids playing so that front desk staff could harass guests. Everything from No fun in the pool, to no sitting around. Some ppl were tailgating in the parking lot.

Bed in wheelchair accessible room had an open base (as opposed to closed in) which allowed for the use of a transfer lift. Also, open space under bathroom sink that enabled full access. However, please note no wheel in shower but a bath instead. Was not in issue for us.

Le Fabreville has suites for romantic gateway all with different themes. It is really fun and exciting to have a double bath in the room to relax and have some good time while enjoying a glass of wine. The bed was great and comfy. We were in the room called « La Safari » which has kind of a cage inside. These suites are definitely there for sexy time and it is perfect for it! Good size tv and electric fireplace to get the mood going :) they have all kinds of adding you can purchase to make it even more interesting. I have to mention that sometimes included breakfast are just meh. But the little breakfast spot is super cute and well I gotta day everything was really good. France, the lady taking care of the breakfast, is a sweetheart. She took care explaining the ins and outs. Pastries were actually warm! That’s rare in a continental breakfast. Eggs and sausages were a great add on where sometimes you go to much more expensive places and you have only cereals and muffins. Really pleasant experience ! Will go back and experience another theme :)

With a stay at Motel Chez Nous in Laval, you'll be within a 5-minute drive of Centropolis and Place Bell. This motel is 10.8 mi (17.3 km) from McGill University and 14.2 mi (22.9 km) from Bell Centre.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones, housekeeping is provided daily, and you can request microwaves.

Before I start my review of this hotel I want to state that most of the conversations I had with staff members where done in French as I am a francophone from Montreal. We stayed at the Quality Inn Laval for 4 nights in January. We were in Montreal for a funeral. When we arrived the gentleman at the desk was very nice and quick in getting us registered. We requested a couple of extra large towels as there was only 2 of them. He was very kind and delivered them to our room very fast. That is where the good ended. Our rooms carpet was not laying flat and could potentially cause a person to trip on it, we also had to most uncomfortable couch I ever sat on. ( pull out couch). That was the only place for us to sit other then a business chair that was beside the desk. My husband was not feeling very well on our first full day, so he put the do not disturb sign on the door while he slept, we did not expect our room to be cleaned or made up and that was fine. The next day I told a chambermaid that we would be leaving for the day and if she could do the room, she replied that it had nothing to do with her. I really thought she would let our chambermaid know that we where gone out. When we came back to the hotel around 6 pm, we entered our room to find that nothing had been done, he/she had not even taken the garbage out of our room. I went to the front desk and told the gentlemen; the same one that was there when we arrived 2 days earlier; all he said is I will leave a message. What good is that going to do for us. We want someone to come and get the garbage. When we signed our on our last day, I again complained to the another gentlemen at the desk and told them about our unpleasant experience and expected a discount for our problems, we where told he could not do anything but told us to call the manager the next day, I told him that I expected the manager to call me the next day. My husband told him that we would write a very negative review and was told ”whatever”. We have stayed at many Choice hotels and have never been treated so poorly by staff members. We stay at the Quality Inn Dorval all the time and really enjoy that hotel, we will never stay or recommend the Quality Laval. To this day we have not received a phone call from the manager.

Very good, the standard is very high, the room decoration facilities are well maintained, the decoration is exquisite, the style is beautiful, the food hygiene, placement, quality standards are high, the attitude and response of the front desk to the problem handling is very timely and thoughtful, the hotel's lighting, taste, Artwork makes people feel comfortable, the lobby bar is comfortable and has a good atmosphere.

Booked a ”superior, 2 queens” at Hotel O'Laval, prepaid on *******. Ended up in a Motel Newstar room next door. Seems like they do this a lot judging by reviews so unless you are booking the fancy LED light rooms, don't expect to be in an actual hotel building. When we pulled up they had lost our reservation (and the one of the couple in front of us but they were resolved quickly) and eventually claimed ******* never sent them it. At first, we were promised a 15% refund (we prepaid)- but once he called his offsite manager, who called ******* and 30/45 minutes later had our reservation- that refund was suddenly not possible (great, thanks). We were told that the room we booked was the motel room we were given, so I don't think it was the messed up reservation that caused the swap ( I would have almost understood if they were sold out of ”our” room and the only thing they had was a motel one, but that was apparently not the case). We drove 4 hours for a concert and arrived at the hotel (sorry, motel) early hoping to relax but the nice hour+ long check in hassle really put a damper on everything. Two good things: 1. the guy at the reception was nice and spoke perfect english 2. the beds were comfy memory foam Bad: 1. all the above issues 2. no curtain or door on shower so water sprays all over the floor (every wondered what it was like to shower in bathroom where the contractor said ”ahh, good enough” and left early- here's your chance!) 3. the front door had a window beside it that had crappy slats covering it- not super comforting when changing nearby or the fact that the one bed faced it so in the morning it was very bright Anyway, don't trust a thing they say is the summary of this and check other reviews on top of the ones that show on ******* etc. The overall rating shown is very skewed because of the couple good rooms that are obviously nice and get highly rated. We were also initially thinking of renting an electric car and this was one of the places that had said it had a charging spot- but it was a faded marked spot with the charger in a garbage bag, so good thing we didn't (granted it looks like they took that off their listing now).

Environmental sanitation is clean, the price of the shop is reasonable, the service attitude is very good, parking is convenient

The hotel is very friendly and helpful. The hotel is very friendly and helpful. The hotel is very friendly and helpful.