Anonymous User
June 18, 2023
I really want to give it all five points because the environment, location and room are really great.
It is a few steps away from the train station, a five-minute walk at most, and the trains going down or up the Jungfraujoch are there. The room is large and well-equipped. You can see the waterfall and the beautiful town of Lauterbrunnen from the balcony. The bathroom is slightly defective, and the bath water will overflow the bathroom a little, but it doesn't matter because it is far away from the room.
The service staff are very enthusiastic and friendly. The breakfast was great with lots of choices and the view from the restaurant was superb. Reservations are required for dinner, which is also very good, a little on the salty side.
Why is it given one less point for facilities? Because there is no hot water kettle and it is not available in the restaurant. This is nothing at ordinary times. The main reason is that my son caught a cold and his cough became worse after drinking cold water. There was really no solution at night in the middle of the mountain. Only at this time can we truly appreciate the importance of a hot water kettle. However, the booking interface did not show that there was a hot water kettle in the room. I didn't notice it, so I can't blame the merchant. I just hope that the merchant can increase or spare it for customers in need.
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