Guest User
September 10, 2024
I enjoyed the Lausanne Palace in all of its grandeur. The facade, hallways, elevators, bar and rooms are all magnificent. The hotel is very generous and you can use all of the drinks in the minibar including the delicious Swiss Boxer beer and it’s restocked every day. The location is in the Old Town and walking distance to many shops and restaurants but it’s very hilly. The pool is nice but it’s small and can get very crowded. The King bed is actually two twin beds pushed together so there is a noticeable gap between the beds which I didn’t like and wasn’t comfortable. When you turn off the bedroom lights, all of the outlets do not work and you can’t charge your phone. The temperature in the room is fixed and it did get very hot in the room. I was also let down by the concierge service. One of the concierges seemed bothered disinterested, and rushed when I asked him a question. Overall I liked the hotel but would choose a different hotel near the lake on my return. .