Guest User
September 19, 2022
Okay, stayed here for a visit with my son at SAU. First we drove 11 hours from Michigan to visit my son for his birthday and to see him at college since he left home. We get to town and I drive by the hotel a couple times trying to find it. Mind you, it’s 8pm, dark, exhausted from the drive, and the hotel sign is not lit, no parking lot lights, nothing! After almost crying because I could see the hotel and could not see the drive to the hotel due to NO LIGHTED SIGN OR PARKING LOT LIGHTS I finally get there. Go to check in and the group of college athletes are waiting for their rooms. Okay, no problem, until there was. Staff over booked the hotel and they didn’t have enough rooms for them, so they had to figure out something for that. Anyway, get checked in. Go to the room. Elevator is kinda janky, and not clean. Whatever, we’re tired and want to relax. Get to the room, seems okay. Go take a shower, nasty. First off the head is wobbly in the wall (pic below). Shower head dirty (pic below). Then look at the toilet and the lid is backwards with a hole in it (pic below). Get finished in the shower and go to close the blinds to get ready for bed, and I’ve never seen such a nasty NASTY window! (Daytime pic below). Just wanted to pack up and find another place, but it was a tournament weekend so no rooms anywhere. Go to out the food we traveled with in the mint fridge, and it was so iced over that it was covering the entire back of the inside of the fridge. Went to bed. Next day, go out of the room and see the door across the hallway has a door that seriously was kicked in at one time (pic below)!!!!!!! Is this place safe? No night lights outside at all and then I see that door! UGHHHHH. Go and have an awesome day with my son on his birthday. Come back, PEST CONTROL TRUCK IS IN THE PARKING LOT!!!! Housekeeping was cleaning all day ALL DAY!!! Even after 5pm! I’ve never seen the amount of stuff they were gutting from the rooms. I don’t know if it was connected, but as I said I HAVE ANXIETY! Okay, so now I’m thinking there was an issue. Haven’t heard anything from the staff about any problems, but seriously? Daughter used the vending machine and OUTDATED CHIPS! Huge stain on the comforter! (Pics below) There are other issues but so many I can’t remember. Should have went somewhere else when seeing all this, but funds are tight on vacation. DO NOT GO UNTIL THEY FIX THINGS!!!!!!