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Latest Reviews for Laurel Hotels

Splendido Taal Country Club
5/51 Reviews
This review has been long overdue. We stayed during the first week of May for an overnight stay to celebrate my boyfriends birthday. Reservations team will immediately contact you after you successfully made you booking. I requested for a simple set up in the room since its a mini celebration but they said it comes with a charge so I just said no. Breathtaking view btw when you entered the lobby. Very quiet and serene, away from the Tagaytay-Nasugbu Rd .Early check in was charged tho I guess there were not much guests at that time. They gave us an upgrade with a room facing the lake. Understaffed due to pandemic. There was a bit delay when we entered the recreation area since the security on duty asked us for our health certificates which was already presented during the check in. But we eventually got in.. We got the pool all to ourselves. The ff morning, when we headed to the breakfast area, they immediately served it to us as if the food had been waiting all morning. The food was not even warm. My boyfriend liked the spanish omelette and I ordered tapang taal. Both tasted fine although cold. They held us during check out because their cabinets are chipping and theyre blaming it on us when it fact it was already like that when we arrived and we didnt even bother to complain bc its just a small thing. Overall, service could use some improvement. Its just like getting what you paid for since I got the room for just 3500.

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