Tides Inn Hotel

We have been staying at this hotel for several years. We love it because it’s small, on the beach, clean, comfortable, and welcoming. The staff has always been very attentive and accommodating. A shout out to Scarlet, William, and Junior. These folks will bend over backwards to make your stay a memorable one. The only thing that we really hope the owners address is the mattress in room 7. The mattress should have been changed 3 years ago. We are booked for next year and hope the mattress issue will be resolved by then.

Place has the potential to live up to its advertising, but unfortunately does not. It has the right location, a nice pool and patio, but the advertising of the rooms is very inaccurate. They advertise they stay open to til 6PM. Nope. They advertise an ice maker in the room, but it doesn't work, no ice after 5PM. The POC (person in charge) acknowledged it broken. Advertised cable including ESPN, CNN and TNT, but none of that was available to us. Basic Roku only. There was an Xfinity box that could be turned on/off, a Xfinity remote but also inaccessible. We informed the POC of this problem too, but she also could not access advertised cable,” or “newest movies, TV shows.” Said handyman who programmed the TVs was off for the day. Advertised was "State of the art European Kitchenette" with Microwave, cooktop, Refrigerator with Ice Maker” etc. There was a tiny microwave that was either rusted or dirty inside. The Mr. Coffee machine had a used filter with damp grounds still in it from previous tenants. The plates provided were too big for the little microwave turntable, but there was an old, oven sized microwave under the cook top that pulled out like a large drawer. It did not work. Today I noticed it was mentioned to be broken back in 2023 by a renter on Tripadvisor. They advertise their "boutique hotel" with “The bathroom feature[s] unique Aromatherapy blend, offering benefits for both body and mind. Bathrobes and slippers for your comfort.” No robes or slippers. Aromatherapy consisted of two small bottles of shampoo & conditioner. No further attempts were made to remedy any of the problems. No offer of a different room. No programming of the TV. No offer of a discount. After a two day disappointing stay, we had a minor problem with pet sitting at home, and decided to leave. We checked out at 10:15AM, with checkout time being 11:00AM. A different POC charged us for the 24 hours we would not be there ($255.20 plus tax and tourist tax) and offered no reasonable compensation. She just repeatedly stated "It's hotel policy", while the maid stood by and starred at me with a mean, intimidating scowl on her face, instead of minding the business she was there for. After complaining to *******, the POC stated we had not provided a "formal complaint." If you consider this place for your vacation, they do have multiple good ratings, but look deeper, you will see patterns there that back up what I have written here, including losing payments whether it's emergencies or disappointment in the rooms. You will see advertisements regarding false statements about amenities, and complaints of the hotel refusing refunds. If you look at the pictures on the web, you will see coffee tables that aren't really there. You can watch Gunsmoke, on Roku, by sitting on the end of the bed, or physically pick up the TV, turn it around, and watch it from the backless "sofa bed" and one cushionless chair. So, in summary, I would seriously consider another establishment. T

This hotel was small, cute, and clean. It was well maintained and the staff was very helpful and friendly. It sits right at the beach and walking distance to the restaurants and shops. Would recommend if your going to visit Lauderdale by the sea.

Great location to the restaurants and just steps away from the beach. The staff was very friendly. The rooms were very clean having beach chairs and towels was convenient. The staff set up every morning. You’re located just a walking distance from Publix. The water was amazing and beach clean.

We really enjoyed our time on the island! The condos are very clean and the location is perfect. The staff is very accommodating and friendly. The pool and the grounds were immaculately clean and beautiful. You can’t beat being right on the beach. Area is very quiet and walkable.

This was the cleanest hotel! Staff was fantastic! Will definitely stay again.