650rafaelb
July 23, 2024
I am extremely angry and frustrated with my stay at this hotel. I booked a larger room, but upon arrival, I was given a significantly smaller one. When I addressed this issue with the front desk, I was told that all rooms were booked and there was nothing they could do. To make matters worse, the room had a terrible odor that made it unbearable. As if that wasn’t enough, there were kids playing ball late into the night right outside my window, preventing any chance of a decent night’s sleep. This was, without a doubt, the worst experience I’ve ever had at a hotel! PLUS, the online photos do not match the actual property/room.