OYO Las Vegas Hotel & Casino

I have to say, my stay at this hotel was one of the worst experiences I’ve ever had. If you're thinking about booking because of the low price, let me warn you – it’s definitely not worth it. The elevators were constantly breaking down, which was incredibly frustrating. And if you're in a non-smoking room, beware! I can't imagine why someone would smoke in a non-smoking room, but if someone walks by with a cigarette, your room could be hit with a $500 charge. We actually had an issue with smoke sensor in our room while we weren’t even there, and we got a smoking violation nobody smokes in our room. We had the cleaning lady and The supervisor of housekeeping came in our room and we asked them if they smelt anything and they said no upper management wouldn’t even listen to them. Anything to make a quick buck.and despite reaching out to anyone who would listen, no one was able to help us resolve it. It felt like they were just trying to make a quick buck. To make matters worse, our toilet decided to overflow at 4 a.m., and of course, I couldn’t get anyone on the phone for help. I ended up having to get dressed and trudge down  5  flights of stairs to the check-in desk, where there were at least 10 people ahead of me, all waiting for assistance. It took them an hour and a half just to send someone up to fix our toilet. And when I got to the bathroom, I found it to be dirty and lacking water pressure When it was finally time to check out, guess what? The elevators were still out of order, and we were stuck on the fifth floor. There were at least 25 people trying to get to the lobby, and every time an elevator showed up, it was packed. The stairs only go down to the second floor, so from there, I had to walk outside, around the building, and back to the entrance. It was a total nightmare.  I have to give a shout out to the gentleman that helped me carry my stuff outside and around the building. I don’t know who you are but thank you very much. You were awesome. PEALSE AVOID THIS PLACE AT ALL COST IF YOU VALUE YOUR SANITY I honestly feel like if I could give this place zero stars, I would. If you value your peace of mind, do yourself a favor and steer clear of this hotel. You will regret it!