Viacheslav
January 21, 2024
I stayed at the hotel for 3 days, upon arrival at the hotel they put me in a room without a view of the city, although I paid for just such a room. The manager said that there are no other rooms, only a suite with a jacuzzi for which you need to pay extra, and that the rooms will only be available in 2 days. The next day there was another manager who moved me to a room with a view, and there were a large number of people who left the hotel. Then there was a continuation of the story, which I won’t tell you about. I will give a minus to the general manager for inflexibility and lack of customer focus. Another minus 0.5 points for breakfast: every day everything is the same, after 3 days I got tired of the monotonous food. There are no adapters for sockets; you need to buy them yourself. In terms of price, this hotel with breakfast was the same as the Mercury Larnaca beach resort without breakfast. Better 4* than such a service here. Doesn't qualify for 3*.
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