Hyatt Place Lansing East

Watch out for the $10 parking scam. It's buried in their app/website but they proudly display their stupidity on their door after you have made your reservation. You get to pay $10 to park in a lot shared with a restaurant and the rest of the shopping center. Nothing but a money grab. By the way, the Fairfield Inn a couple blocks away proudly has complimentary parking. I've used the hotel numerous times but never again.

The Hyatt was perfect for our stay during a tour of Michigan State. The hotel is located in a great shopping area, with a mall a short walk away. There are also various restaurants in the same location, our favorite being Dave and Busters for a night of competitive fun, all within walking distance. Our room was spacious and very clean, the high quality I have come to expect with Hyatt Place. The bathroom is very spacious, with high quality amenities and fluffy towels. My teens enjoyed the large on site gym. Breakfast was delicious, with a wide variety of continental and hot items.

My experience was terrible, Confusing ramp to hotel, signs are not good, Cold pool water, terrible food and customer service as my order was forgotten about and then gave me nothing to eat with, dirty shower and outdated room.

On the whole, I like this hotel, but this visit the person who checked me in was unfriendly, did not explain the parking, did not offer me the rewards waters, and did not ask about my membership. My cleanliness of the my room was great, and the breakfast was good.

Clean hotel, no issues at all. You do have to pay $10 a night for parking which was not expected. We enjoyed our stay and didn't see anything that made us regret choosing this hotel, we were very impressed.