Comfort Inn & Suites Lakewood by Jblm

It was wonderful to have 6 EV charging stations at this motel. Even though it was only 7.3kW/hr, it is free and enough to make a huge difference on travel. I booked this location specifically for the EV charging feature. I used the J1772 charger. The breakfast was standard continental breakfast and nice to have yogurt and fruit. The only thing I would do differently is to request a top room floor. We were on the second floor and they do have high ceilings and large rooms, but the party above us was thumping on the floor, ie feet were running. We were in room 201 and I went up to 301 at 1030pm to talk to them. I told them we were getting ready for bed and it was pretty loud as they were right above our room. Although English clearly wasn't their first language, they said "oh sorry!". I thought it would start to get more quiet, but lasted until 12:30 am. Honestly, the rooms were dark with the shades closed and if they would have just turned out the lights, there would be absolutely no way anyone could be running around in the dark. That was the only thing negative was the walls/ceilings might be a little thin, but I guess it depends on your neighbors and again, my request would have been a top floor to avoid this next time. Beds were very comfortable, check in easy. And again.... Loved EV charging on site. Thank you!

I stayed at this hotel for a work-related trip because of its convenient location just off the interstate, making it easy to access and depart. The interior of the hotel is clean and modern, which creates a pleasant environment upon arrival. However, there were several issues that affected my overall experience. The breakfast offerings were disappointing and did not meet expectations. Additionally, the service from the overnight staff left much to be desired, as they were not particularly attentive or helpful. Housekeeping services were also below standard; for instance, upon entering my room, I found only two towels and two phones. Disturbingly, one of the phones was left sitting on the desk without a cord, rendering it unusable. The complimentary coffee provided in the morning was cold and not refreshed, stored inside a thermos. Another concern was that the doors to the hotel are locked until 9am without any visible signage informing guests of this policy. This can be inconvenient if you need to go to your car to unload or retrieve belongings, as you might leave your key at the front desk. Since the front desk staff is occupied with breakfast service and managing overnight duties simultaneously, this could lead to potential issues or delays. Overall, while the hotel has a decent location and a clean, modern appearance, the service and some amenities do not quite meet expectations, which detracted from an otherwise comfortable stay.

It was a nice little hotel, the staff was wonderful. Its a little too far off the freeway for me but maybe notnfor others. Clean rooms!

Return customer Staff are amazing. Room was clean, spacious,

Nice stay. Staff were kind, helpful. Stay was quiet. Would stay here again.

Comfort Inns have always been great, and this one was no exception. Very clean, comfortable room...this one had a great walk-in shower (big enough for my wife and I). This was a great addition. And of course, a very nice breakfast.