Quality Inn Lake City

We booked a room at the Quality Inn in Lake City, Florida through *******, thinking everything was set. Paid in full. But when we arrived, the front desk refused to let us check in without an additional $150 deposit—a charge that was never mentioned during the booking process. We didn’t have that kind of extra money. I’m a disabled veteran on a fixed income, traveling with my wife just two days before payday. All we had was what we paid for the room. We asked for a refund so we could stay somewhere else, but ******* refused, saying it was "too late" to cancel. Of course it was—we didn’t know there was a problem until check-in. The result? No room, no refund, and no options. My wife and I had to sleep under an overpass that night because Quality Inn Lake City enforced a hidden policy and ******* took our money anyway. This was more than an inconvenience—it was a betrayal. Both companies failed us completely. Avoid them at all costs. If you value honesty, compassion, or basic decency, don’t trust Quality Inn Lake City or ******* with your travel plans.

It was very clean and the night clerk was very helpful when I needed a luggage cart to take my things outside in the morning. He went upstairs and searched the hallways to find one.

The staff was super accomadating .

Only one ice machine working, 1st floor is for pets only, front desk girl who checked us in had large hickies all over her neck which was distracting and trashy, abandoned boat and buildings across street.

The gentleman at the front desk was wonderful and even greeted me by name in the morning! The bathroom was dated for sure but the room was clean and quiet.