Top 5-Star Hotels in Lake Buena Vista

being raised in South Florida. I've been to Disney World many times and I've stayed at the contemporary and the Polynesian, but never The Grand Floridan And it sure is GRAND! from the beautiful architecture to the grand piano being played in the lobby, the excellent restaurants and beautiful rooms. We stayed in building eight, which was very convenient. We had a pool and a resort view plus it was a short distance from the lobby. From there, you can take the monorail, of course, but also buses to other parks. I highly recommend this hotel and any Disney resort on property in Orlando.

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

Not even sure where to begin, the stay was THAT fantastic! Lindsay at the Front Desk was just amazing in helping us prior to arrival day and just a wonderful person. Arrival was easy despite being a very big property with many business and conference travelers around the lobby area. Parking was plentiful and close by. The room was recently remodeled and was done VERY nicely. The pools and gym were just wonderful- clean, up-to-date, enjoyable and well kept. Perhaps the best part of the experience was the proximity of the property to Disney Springs, to I-4. to Publix and to the outlet mall were all just wonderful. For comparison, the following night after departing, we stayed at Disney's Contemporary Resort and my wife commented that the Hilton was just as great as that hotel. In future, I don't ever see myself staying at another Disney resort and that THIS is my Disney hotel for all future stays. My daughter stayed here over Spring Break from college a few months prior to our stay and she had great things to say about her experience on that stay; she grew up on Disney resorts and Disney cruises I had taken her on, so she knows what a nice hotel feels like and this hotel has raised the bar on all future hotel stays....it was THAT great an experience. Kudo's to the staff and the management team for a well run facility and a wonderful staff.

We're still here on our honeymoon but since we're waiting for our door battery being replaced, I thought I'd write a review. Despite our trying to make the most of it, the stay has been pretty rubbish. We were first placed in the most far away room possible, right beside the loading area for the conventions which meant it was really loud and we couldn't sit out on our balcony. The plug points didn't work around the room and the iron overheated which was pretty dangerous. When we asked for a new room they told us to come back (didn't apologise or seem bothered). We went back again a few days later and got moved to the outdated Island building. At least the plugs worked and it wasn't as noisy. Well today we got back from Disney Springs and our door wasn't working. We went back up to reception (which is a trek) and were told security would be down to replace the battery. That was 50 minutes ago. Not what we were hoping for on our honeymoon. Overall, it feels like no one cares and the convention guests are more important. We don't feel special and in fact would have been better at a Disney hotel, even if they are more expensive with lower stars. We've still got a week so I'm hoping to update this later once we've had a full stay.

We stayed here during low season in September. The rooms were fairly spacious, housekeeping, maintenance and breakfast buffet restaurant staff were excellent. Good little on-site store, but otherwise limited options. But it didn't matter because Disney Springs is just a short walk away. Bus to the Disney Parks is free, which is fantastic. But don't talk to the desk about the free welcome pack. It was a very hard sell and left me and my family feeling very uncomfortable. The only real downside to our stay.

Not bad, pretty good

Booked this location for a two night stay for our 5 year anniversary for the purpose of visiting Universal Orlando and Islands of Adventure theme parks. Called a day before arrival to see if I could have a bottle of wine or champagne waiting as a small surprise for my wife. The gentleman I spoke to was very polite but informed me that this location didn’t offer such a service. He did say he would make a note on the account that is was an anniversary trip. Upon arrival the following day, the concierge who greeted us offered us a congratulations as we checked in. We were upgraded rooms to a junior sweet and even had our parking fees waived. It was a very thoughtful gesture and really got our trip off to a great start. Every staff member we encountered was very polite and welcoming and we really appreciated it. Room was clean. Did not have a single issue. Only a 10-20 minute drive from Universal with a car rented.

Located in Lake Buena Vista (Bay Lake), Disney's BoardWalk Inn is within a 5-minute drive of Disney's Fantasia Gardens Miniature Golf Course and Disney's Winter Summerland Miniature Golf Course. This family-friendly resort is 2.1 mi (3.4 km) from Epcot® and 2.4 mi (3.9 km) from Disney's Blizzard Beach Water Park.Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a waterslide. This resort also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 378 guestrooms. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.

The two staff members that I did encounter were friendly and helpful. They were able to accommodate my request for a high floor room. The rooms were clean for the most part. Some pieces of furniture were dusty as if they hadn’t been cleaned for a while. I do love the separate sitting room, and the balcony. The views are awesome. It’s centrally located to just about everything. Super close to Disney. All in all I would recommend a stay here. The spa was closed.