Lake County Hotels with Wi-Fi

I witnessed hotel management at Staybridge in Schererville Ind. giving a party of 10-15 people a hassle. A black guest had a room and patronized the hotel often when in town, asked someone if she can have guest watch a movie in the hotel's theater room. She was given permission by someone prior to today. The lady now has guest in the room quietly waiting for everyone to come from the restroom to get the movie started. There was no food, no talking or anything, when mgmt asked the people to leave. The guest was pleading with mgmt at a low tone but mgmt was loud enough for guest to hear everything,to the point she embarrassed the women in front of her guest. The guest (in bewilderment) were leaving when the police showed up for no reason. No one was yelling or giving them a hard time. So, I don't understand why they called the police. The issue with this story is, the hotel assumed the guest was having a party. They were about to watch a movie in the movie room. The guest witnessed a caucasian family have a reserved party at the same hotel around Thanksgiving with food and everything. Which is why the guest asked if she can use the space at a later date. So, how can a hotel allow a reserved space for an actual party one day (when it's not policy) but not allow guest to use a theater room to watch a movie the next day? What was supposed to be a good time of fellowship turned to something else. The black guest checked out as well as a result. Who wants to pay for discrimination and mistreatment? Very sad to witness.... Merry Christmas!

I was very impressed with the staff, particularly a woman named colleen...I NEVER take the time to leave reviews but this girl deserves it... my husband and I had to rush out of town for a family emergency and on our way back we were exhausted to say the least and falling asleep in the car after a 16 hour drive, let me just say this young lady took one look at us and just knew we hanging on by a thread she got us checked in and taken care of in such a timely manner and was warm and welcoming, made us laugh and helped us with food delivery recommendations in the area even Googled and wrote down the number for us as our phones were dead and we were not ready to dig through our car for our buried chargers, we appreciated her more than we can say after a very rough weekend she made us feel at home and relieved some of the heavy weight off our shoulders it truly felt like she was a friend.

Hotel is Very clean, friendly staff, comfortable beds… pillows are like clouds! We travel a lot, I usually stay at a Hampton inn, and I am extremely impressed and satisfied with this hotel and its staff. Best breakfast included with any stay. I have to say…. I wish I would have stayed here sooner! Highly recommended by this very picky traveler.

We stayed at the Marriott Courtyard in Hammond Indiana from 9/29/23 to 10/3/23. We're loyal Marriott customers, but this stay didn't measure up to Courtyard's standards. (We realize that the hotel is in the middle of being redecorated, but our problems had nothing to do with that.) We checked in at midnight on Friday after a long flight delay. The bartender in the ”bistro” told us that breakfast would be served until 11am on Saturday. However, the next day they closed at 10am and we missed breakfast. Would it have killed him to consult some official listing of their hours, instead of just guessing? (However, many thanks to the guy who took pity on us on Saturday and got us some cereal and fruit and leftover coffee, even though they were officially closed.) Speaking of cereal, how is it right for a Courtyard to gradually run out of Kellogg's cereal over the course of a 4-night stay? The first morning there were only two boxes of non-sugary cereal, one (1) Raisin-Bran and one (1) Rice Krispies. We ate them. Then after that first day, it was all sugar-coated so we couldn't have any cereal. Over the following three days there were fewer and fewer little boxes on the shelf. Had they ordered too little? Was it somehow impossible to replenish their stock? On the first day there was fresh fruit in cups for sale. It was good. The following days the unsold cups were STILL in the fridge for sale, no longer fresh. Hello? You have to throw away the old fruit when it doesn't sell, and prepare fresh new fruit for your customers. Our room phone never worked at all. We asked at least twice. We understand that there may have been a good reason for it being out of order. But good customer service would have included a little note saying, ”So sorry, the phone can't be repaired because _____. Have a nice day!” instead of making us wonder if they were even trying to fix it. Likewise, on the first day the desk lamp didn't work. We had to ask twice and it finally worked on the third day. Why didn't they notice that the desk lamp and the phone weren't working and alert us before we checked in? The first day, we asked the cleaners for some extra coffee and hand soap for the sink, and also for hand lotion of which there was none. They said yes. However, not only didn't they give us any of this, they never serviced our room at all. The next day we specifically asked the desk clerk to get us coffee, and hand lotion and hand soap for the sink, but they only got us a small bottle of hand lotion. No coffee. We've never stayed in a nice hotel before that did not automatically stock the bathroom sink with hand soap and hand lotion. And coffee. The first day, there was no liquid soap in the dispenser in the shower. How is that even possible? The cleaners simply need to check the dispenser every day. That's the only reliable system for ensuring that the dispenser will not run out. The third day, although our room was serviced, the cleaners didn't replenish our coffee

No Jacuzzi and pool is extra small the limit of people at the pool is 20 pool pictures looks nothing like the actual hotel pool

The Hilton Garden Inn Merrillville IN hotel is located just one block east of I-65 in the Chicagoland suburb of Merrillville, Indiana. Merrillville is just 39 miles south of Chicago's downtown loop. The hotel is within walking distance, or a very short drive, of the Southfield Mall and numerous brand name restaurants and shopping.Major nearby corporations to the Hilton Garden Inn Merrillville IN hotel include: US Steel, Mittal Steel, BP, Direct Buy, Nisource, Methodist Hospital and Cargill. The hotel is the closest full service property to the Deep River Water Park.The Hilton Garden Inn Merrillville IN hotel features 124 rooms, each equipped with a spacious work desk with two phones (each with two lines) voicemail, data port and wireless high-speed internet. A hospitality center in each room includes a microwave, refrigerator and coffeemaker, iron, ironing board and hairdryer are standard in all rooms.The Hilton Garden Inn Merrillville IN hotel has a business center that is complimentary to guests and accessible 24 hours a day. The restaurant serves a daily breakfast and dinner. An indoor pool with whirlpool and state-of-the-art exercise room are also available.***** Everything. Right where you need it. ®:*****

Great place to stay...very friendly. Good job!

On our way from Indy to Green Bay and needed a place to sleep for one night. Quick easy on and off highway location. Easy check in and out. Friendly staff. We were in need a set of papers printed and the staff volunteered that if I emailed it to her she would print it. Thankfully it was a trip itinerary with no sensitive info so that worked. The printer in lobby for guest use is not bluetooth compatible and should be updated. Our room was clean, four pillows of varying softness suits our needs. Bed was good. Hallway carpet new. Breakfast is what you’d expect for a free breakfast: oatmeal, yogurt, eggs, sausage, potatoes, boiled eggs, cereal, juice and milk and breads. Adequate for our needs. Clean parking lot with lovely landscaping. We would most certainly stay there again. We had no complaints or concerns.

Take the stress out of travel at Fairfield by Marriott Chicago Southeast/Hammond, IN. Our Hammond hotel has everything you need for a comfortable stay. Relax in spacious rooms with free Wi-Fi, comfortable beds, and modern workstations. Start your day satisfied with your favorites from our free buffet breakfast served daily and enjoy the convenience of restaurants near our hotel like Byway Brewing, Cracker Barrel, and Buffalo Wild Wings. Stay active with cardio equipment and free weights at our hotel fitness center and unwind in the indoor pool. During your stay, enjoy easy access to destinations like Purdue University Northwest, Indiana Dunes National Park, Hard Rock Casino, McCormick Place, and Soldier Field. Our central location between Indianapolis and Chicago also makes our hotel a great choice for your group stay. Ask about special rates when you book 10 or more rooms. Whatever brings you to town, enjoy a simplified travel experience at Fairfield by Marriott Chicago Southeast/Hammond, IN.

I travel a LOT for work, so I know a thing or two about hotel staff. The staff here is the best I've ever met. We stayed here for a baseball tournament. Lisa at the front desk worked literal miracles for us upon checking in, getting us a room at 8:30 in the morning on the first day of our stay and working to get our stay extended. Riley was a champ the rest of the week, allowing our team to take over the lobby to setup a buffet and watch a movie on the lobby TV. They bent over backwards to make our stay PERFECT. The hotel staff were honorary members of our baseball team this week, asking for status updates after each game and cheering us on when we kept winning. They were the best! Thanks so much!