Hyatt Vacation Club at Ka'Anapali Beach

The spirit of aloha is gone. Mainlanders made to feel unwelcome, unless we are buying something- then a fake smile till they have your money and then the “get of MY island” spirit that is alive and well comes through.

Excellent

Amazing place to stay

The good: 1-Great pool that our kids loved. Fun small waterslide here and a big one over at the Hyatt hotel you can go use. The pool over at the Hyatt Regency is still under construction but should be really cool when it is all done. The pool water temp is great. 2- Lots of great families with young kids. Ours made lots of friends and had a blast. 3- Rooms are modern and clean with large oceanfront patios. 4- The food at the tiki bar near the pool was really good. 5- Valet staff and pool staff was all super nice and helpful The not so good: 1-The beach is very small here. We just came from Wailea so the beach was little disappointing after being over there. 2-We were annoyed by the check in process. We were informed our room was ready so to go up and wait for our luggage to arrive. So we went up around 3:30. We called down several times to check on the status of our luggage and were always told it was on the way and would be there soon. We even called and asked if could just come down and get it so we wouldn't spend the whole afternoon in the room. We were assured that it was on the way. The luggage finally came around 5:00. I realize it's a busy time because everyone checks in on the same day but no one wants to spend an entire afternoon of vacation sitting in the room waiting for their luggage to come. Maybe have a system where you get a text when your room is ready and then another when your luggage is actually on the way up to the room. Overall we had an awesome stay and would definitely return.

We stayed at the Hyatt next door in our last trip. We used the pool here and you can swap back and fourth. So this stay we chose to book a one bedroom ocean front! Too bad we checked in and they told us we were in the back with a Mountain View. We’re on the corner. All you hear is traffic and road noise. Not why I came to Maui. The room was also not clean upon arrival and we have to call for housekeeping after the staff brought us up. So far very dissatisfied!

Loved the island Loved the people Loved our stay Loved the food Loved our unit and view!!!