Laguna Beach Hotels with Airport pickup service

I received amazing service from Genie and the other amazing person at the front desk. They both accommodated my needs and I got the room I requested no problem. I checked earlier than usual and my room was ready. To finish it off they gave my son a pack of gummies all in the first 5 minutes of being there. I will definitely be staying here again and recommending this hotel to everyone I know.

Would never stay here again! We had to contact the front desk twice within an hour of check in. Tub jets were disgusting. Sand in tub bottom of tub. Drain in tub clogged. Spot of what appeared to be blood in tub. Large stain on white duvet. Housekeeping came late the night we checked in (after a long day of travel) to change bedding and clean tub with bleach. The next day I asked for tub to be cleaned again as tub jets were still filthy and stain was still in tub. Maintenance came and drain was still not working. We basically had to stand in dirty water while we showered the whole weekend. I spoke to the hotel manager who comped about 1/3 of the cost of our stay for the weekend. We appreciate this, but the complete lack of cleanliness during a global pandemic was alarming. The area was gorgeous. We loved the balcony in our room. There were a lot of stairs to get to or from our room, that could be an issue for some guests.

Wow where to start: spent only one night here and it was the most peaceful, relaxing, beautiful stay we’ve had. They were able to accommodate both an early check in and late checkout which gave us so much time to enjoy all the amenities at the resort. As soon as you get our your car, it’s beautiful chirping if the birds, and crisp, fresh air. Everything was so easy: the staff at the front desk was amazing! The gentleman at the front during our checkin got reservations for us there at their restaurant “The Harvest”, we dined for both dinner and breakfast. I truly appreciate how accommodating the entire staff was: they all genuinely look like they love working here! Highly recommend coming for a staycation or even for a romantic getaway/vacation from out of town,

Disappointing experience. 1. Hotel's parking is a block away across the street. Parking spots are tiny, larger cars will have hard time parking. 2. Air conditioning units are those portable things on wheels. Right in the room. Very loud, turns on/off all night. 3. Windows open sliding up - don't stay open, too old/falling apart. Also have no screen. 4. Room is the tiniest I ever seen in hotels. 5. Bathroom sink - stand alone sink with no space to put toiletries on. Pros: Clean. Great location right near the beach. Rooftop bar, restaurant onsite and great Mexican restaurant across the street. Friendly service, front desk person was very helpful.

We had a wonderful welcome when we arrived, with added information about restaurants and transport around the area. Our room had a great vibe about it and we loved the decor. Very comfortable bed, and spacious room and bathroom. The dressing gowns were a great plus, very soft. We loved the pool area, jacuzzi and fire pit. The loungers were super comfy. This hotel is in a great location, such a pleasant stroll , by the beach, to get downtown in about 10 mins where there are some fabulous restaurants. Loved the wine in the evening and cookies before going to bed- Parking was very easy, a little pricey for us English but this is California and we have noticed parking is at a premium. We could only give 4/5 stars because realistically we did think the overall price was a little expensive and the AC needs updating to a quieter one. Overall, great vibe, great staff, great location, and a comfortable stay.

The environment is comfortable... I like this place. Very artistic, many beautiful galleries, next time you come to the United States, you will definitely look forward to your next trip to the United States.

Wow! Capri Laguna amazes me again! Nick Politis has continually taken such great care of us over the past decade. Capri Laguna has the most beautiful location, right on the sand. At Capri Laguna The ocean is the ONLY view! Great pool, breakfast on site, coffee always available, the most amazing restaurants and shopping within walking distance. Thank you for always taking such great care of the Duke family!

Staff was outstanding! From the front office (Jimmy and Aaron) to valet (Brody) and maintenance, everyone was friendly and accommodating. The views are beautiful and the rooms are well appointed. We look forward to our next visit! Thank you for a wonderful weekend!

This hotel gets a bad rap, some of the reviews on various sites nearly scared me away from booking my solo trip here but I’m so glad I did! Yes, building is old, rooms are dated (although it appeared they’re renovating - this caused zero disruption in my stay), but the character of this property just can’t be replicated in the newer chain hotels. My room was clean and comfortable and the grounds were well maintained. The location was so convenient to the beach, restaurants and shopping that I didn’t spend any time at the pool but really enjoyed the ambiance the beautiful courtyard offered as I was coming and going. My check in experience was excellent, lots of great recommendations for plant-based options for food nearby. I didn’t have a vehicle so didn’t pay for parking but was convenient for those who took advantage. Will be back!!! Two things to note - courtyard noise was evident (not much to muffle it from the exterior entrance) and no microwave in the room (but one in the lobby).