Lori L
August 11, 2024
I returned last week, after not visiting for 20 years. Casa Laguna has changed for the positive in all of the right ways, while retaining all of the good things that I remember from before. Check in was seamless and Nick's explanation, coupled with a detailed guestbook, left me with very few questions about all of the things at the hotel and in town. I really love that I had no need to rent a car. The trolley stopped right in front of the door and had generous hours for shuttle service. Victoria Beach was walking distance and had a nice sandy portion and a portion that was more rocky with tidal pools and places to explore. The room was immaculately clean and tastefully designed and decorated. There were also lots of little touches, like fresh flowers, that added so much. I had absolutely zero problems with anything, other than one of the power switches for a lamp. Housekeeping was very friendly and attentive to detail. I loved the selections for breakfast in the morning, including many options that work for vegetarians. One can socialize in the main area or have a more solitary place to eat, read, etc in one of the little courtyards on the property. Speaking of the courtyards, the decor and the vegetation were so beautiful. The pool area was wonderfully designed and complete with cushions and padded beach chairs. The view was beautiful and the soft music in the background was a nice addition. There were coolers with infused water near the pool and dining area throughout the day, as well as fresh baked cookies in the evening. While at the pool, staff was very attentive to find out my needs with the kindest of attitudes and a desire to truly help. All staff were very friendly. I spoke mostly with staff members who worked later in the day and want to note how very pleasant Nick, Cody and Robert were in their interactions. I did not get the opportunity for a spa treatment but spoke with someone who had a great massage. I can't wait to come back again. I hope this place stays around forever! I can tell you it won't be another 20 years between now and next time. Thank you!