Four Seasons Resort Tamarindo, Mexico

Located in Tamarindo, Costa Rica, this accommodation provides exceptional service, stunning ocean views, and luxurious facilities like spa, fitness center, and golf course. However, the review mentions no disadvantages.

We stayed here for 4-nights under travel industry rate. The rooms were beautifully appointed but some had absolutely zero privacy no matter what you do (ex. bathrooms have no window treatment). There is no swimming beach in the entire property and service was all over the place, probably the worst FS service I’ve experienced, with absolutely zero service recovery. Rooms were never clean enough, items in room never replaced. In fact our laundry basket was never emptied the entire stay. Few could speak proper English. Staff got our instructions wrong even though they were already typed into the app. Only F&B got it somewhat right, but there was no buffet breakfast on one of the stays and they didn’t offer anything to compensate like other hotels do (ex. order whatever you like and will deliver). If you don’t check, they overcharged a lot of things. Also, we had to leave early and asked for a breakfast box and they also charged us for this. This hotel is beyond ridiculous and I would never return or send anyone here. In fact it was so bad that I stopped my subscription to GG who highly recommended this place. I wasn’t going to right a review out of decency since it was under travel industry rate, but their gift shop also sells a load of crap! My daughter purchased a T-shirt where the seams completely came off after literally one wash and they insist that it’s dry clean only despite no washing instructions and it being a basic tee. Even H&M has better quality. This was one of my worst experiences ever in over 63 countries. Complete waste of time, money and effort.