Hotel Arenal Springs Resort & Spa

The hotel and staff did an amazing job in preparing the suite for our daughter’s 12th bday. We also planned ahead and purchased a cake. They made an incredible cake that was gorgeous and delicious. We also had an awesome dinner in a cabana like table that was also decorated. Our daughter felt like a princess and we made sure to share the cake with 2 other guests and sent the cake back to the staff to eat including their children. It was a magical place for us and the staff were awesome, friendly and kind. Our daughter enjoyed the Shirley Temples with extra cherries. Everyone knew it was her bday and made sure she felt special. It was difficult leaving and we hope to come back someday. We know exactly which room to stay in for our next visit! The view of the volcano from our room was breathtaking.

An exceptional resort. Just left this wonderful hotel and would recommend it highly to anyone. Having the hot springs in the grounds available anytime was so very special. Just dipping in after a rainforest tour was such a treat to soothe sore muscles. The food is pricey but I found less than going into town and paying for a taxi. And also the quality in all restaurants is great. We particularly enjoyed the poke bowls at the pool bar and the gnocchi at the Italian restaurant. The breakfast buffet was also amazing. But the reason this is a 5 star hotel is the great staff. So friendly, everyone went above and beyond for us. Kind and thoughtful everyone from Joel the happiest bellhop I’ve ever met to the meticulous Sofia cleaning our room. Thank you everyone for making our stay so special!

Omg not sure where to start. This is by far one of my favorite hotels we’ve ever stayed at. Everything was perfect from being greeted with specialty drinks upon arrival to a quick checkout on our departure day. We booked a master suite and what an incredible room it was. It was very quiet while we stayed at the resort, perfect for relaxing. The staff was extremely friendly and always willing to help, food was a bit pricey but super delicious (even my two picky eaters raved about the food especially the pool sushi bar). The rooms had stunning views of the volcano with a huge hot spring on our balcony and a smaller one in the bathroom. Lastly grounds, hot springs, and pool were beautiful. A very special thank you to our housekeeper Bianca. My son loved his birthday decorations, an unforgettable experience. Each night my kids raced to their rooms to discover what towel animals were waiting on their beds. We look forward to returning next year.

Check-in was good. We then took a buggy ride to our room. Nice room plenty of space nice and clean air conditioning good towels, nice bathroom superb. The springs were hot and extremely interesting great views of the volcano. Plenty to do in and around the area. Went on a bike ride. Shop on site with everything you need medically, close et cetera. Extremely clean resort and well manicured gardens.

The Resort is outside of La Fortuna and that is a double-edged sword - you do not have to endure the full-on tourism onslaught trying to extract every dollar you have wherever you turn but that does mean that you are dependent upon the restaurant facilities of the Resort unless willing to pay for taxis. The welcome was friendly and efficient and undoubtedly the location looks impressive, with the volcano dominating the view. The accommodation is laid out like mini-streets, resembling an up-market holiday camp of 1960s seaside Britain. The rooms are functional, limited on space and not particularly well sound-proofed but are comfortable enough. The staff seemed friendly and the facilities, pool, gym and playroom were sufficient for our needs. The breakfast buffet is exceptional and should be enjoyed slowly to extract the full benefits. As we discovered elsewhere though, when a place like the Resort is a distance from competing facilities, it pushes the boundaries of decency and charges astronomical prices for mediocre food. We ate in the Italian restaurant one night and the menu was limited, particularly for vegetarians and the prices were excessive. The portions were only just enough and a meat dish was mistakenly, incomprehensibly brought for the only vegetarian at the table. This meant they ate separately, whilst their meal was prepared, and little was forthcoming by way of an apology. Once we'd dismissed the idea of a dessert the staff had lost interest and we had to approach the manager to sign for the bill. Whilst Arenal Resort was perfectly fine, it felt that every opportunity was being taken to fleece the guest for another dollar, which is a shame because you want to like the place......or maybe that's just the sloth in the tree by Reception.

Loved our stay here. Gorgeous room, great service. When the cloud cleared, views of the volcano were great. The room was spacious and we had the suite with the spa which was fun. Really enjoyed the food. Service from everyone was excellent. The swim up bar was fun. We used the gym but it’s open so was quite hot. When it rains there are golf carts to transport you to the room. Great location for exploring rain forest.

This hotel exceeded our expectations. Each room faces the volcano which is beautiful. The breakfast buffet was full of many options with very attentive staff. The pool is very nice and the hot springs was an added bonus. There are many restaurant options providing many choices for kids.

My stay at Arenal Springs Resort was nothing short of amazing. From the moment we arrived, check-in was smooth, and we were warmly welcomed with complimentary beverages. The hotel’s commitment to eco-friendliness was evident throughout the property, which added to its charm. The staff, particularly Erika, Rudy, Ismel, and Alan, went above and beyond to ensure our stay was memorable. I had arranged for room decoration for my friend’s birthday, and the team did an excellent job with cute balloons and a complimentary bottle of champagne. The towel animals they crafted during room service were a delightful touch. Our rooms were cozy and well-appointed, with cute bathroom decor that brought the outdoors in. The view of the Arenal Volcano from our room was simply spectacular. The hotel’s transportation service via golf carts was incredibly convenient, especially after long days of excursions. The breakfast spread was delicious with plenty of options to choose from. The pool area, with both cold water and hot springs, was a highlight of our stay. The wet bar by the pools provided tasty drinks, and the attentive service made us feel pampered. While the Italian restaurant didn’t quite meet our expectations, the food at the wet bar was delicious, and the drinks were perfectly mixed. The hammocks and swings added to the relaxing ambiance, especially after a soak in the warm waters. Overall, I highly recommend Arenal Springs Resort to anyone visiting Costa Rica. The impeccable service, stunning views, and excellent amenities make it a top choice for accommodation in the Arenal area. I can’t wait to return! ******************************************** Mi estancia en Arenal Springs Resort fue increíble. Desde el momento en que llegamos, el registro fue sencillo y nos recibieron calurosamente con bebidas de cortesía. El compromiso del hotel con el respeto al medio ambiente era evidente en toda la propiedad, lo que contribuía a su encanto. El personal, especialmente Erika, Rudy, Ismel y Alan, hicieron todo lo posible para garantizar que nuestra estancia fuera memorable. Había organizado la decoración de la habitación para el cumpleaños de mi amigo y el equipo hizo un excelente trabajo con lindos globos y una botella de champán de cortesía. Los animales de toalla que elaboraron durante el servicio de habitaciones fueron un toque encantador. Nuestras habitaciones eran acogedoras y estaban bien equipadas, con una linda decoración en el baño que traía el aire libre. La vista del Volcán Arenal desde nuestra habitación era simplemente espectacular. El servicio de transporte del hotel en carritos de golf fue increíblemente conveniente, especialmente después de largos días de excursiones. El desayuno era delicioso con muchas opciones para elegir. La zona de la piscina, con agua fría y aguas termales, fue lo más destacado de nuestra estancia. El bar junto a las piscinas ofrecía deliciosas bebidas y el atento servicio nos hizo sentir mimados. Si bien el restaurante italia