shabf2025
April 22, 2025
Pros: Hot springs at the resort and they’re for guests only. Not crowded and lovely. Amazing staff - shoutout to super positive Diana at breakfast buffet, Marylin the wonderfully warm hostess and Janys the waiter. Great location, large private rooms. Cons: The worst sleep quality - terribly hard mattress, very hard pillows. I requested soft pillows and it was the $2 Target quality pillows that had been washed, so inside was crumpled up in balls. Poor quality shampoo and hair conditioner Restaurants had inflated prices for small portions. If you’re charging premium price for food and stay, you should provide premium amenities like the pillows, mattress topper and shampoo etc. Overall, loved the resort, staff and location, hated the sleep and headaches the day after.