RojasRicardo
April 21, 2023
There are things to improve that may cost money. I'm not getting into that. It's true that the prices are very cheap and you couldn't ask for more.
But there are things that are free and can turn around this business that has everything to succeed:
1) Know how to delegate, like in Lucio's house, the older man has to let the younger ones take the reins. His experience is necessary on the terrace with anecdotes and observing the clientele with the eyes of experience. (THAT MAN COULD TEACH US A MOUNTAIN OF KNOWLEDGE)
2) basic hospitality rules, pour drinks, ask customers if everything is okay, DO NOT PUT THE SECOND COURSES AT THE SAME TIME AS THE FIRST.
3) Smile+Education +smile+ smile (it's on our payroll...whether we have a good day or not)
4) If I bring a full plate I always come back with an empty one.
5) practice the welcome and farewell, both for the one who orders the lobster and for the one who orders a cut. (The coffee guy may return tomorrow for the lobster)
6) A spring so that the hostel door does not slam.
7) We have to try the food and observe every day if we go over the point of salt.....for example.
My apologies in advance because it is very easy to give an opinion about the bull from the sidelines. Surely the reality of the business on a day-to-day basis has a lot of information that I don't know.
Sincerely,
A normal person who will return next year to see that you are the best on the street
Hugs and strength
My respects
Original TextTranslation provided by Google